Jobs at Thompson Chicago

• Guest Service Agent (Guest Services)

  Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Checks guests in/out of the hotel, updates guests as required. Promotes hotel services, amenities and upsells products to the guests. Resolves guest challenges throughout their stay.

• Front Office Supervisor (Guest Services)

  Provides support and leadership guidance to Guest Service Agents, Bell/Doorperson and Concierge to ensure consistent quality of customer service and exceed Hyatt/Thompson brand standards. Responds in a professional and courteous manner to all guests and team members. Resolves guest challenges throughout their stay.

Apply for these jobs at https://www.hospitalityonline.com/thompson-chicago/jobs