The Cook I is responsible for preparing and planning for lunch and dinner items. Maintains established quality standards. Knows all menus and be able to assist other employees. Is flexible and willing to perform any task to better service. Is a pace setter, motivates team members and participates actively on developing work systems to increase quality and efficiency. This position is solely in the PM from 2pm to 10:30pm
To provide tennis clinics and other assigned activities for 5 to 12 years old for the tennis after school program. The person in this role is an expert in the game, is qualified to teach and coach and is always engaging with the guest and member. The tennis staffs are responsible for contributing to the overall tennis experience as well as being an active participant in the overall property goals of offering a unique and outstanding guest and member experience.
The Spa Attendant's role is to ensure that the spa facility exceeds guest expectation for cleanliness and is properly stocked with all amenities. The Spa Attendant will be aware of guest appointments and flow of business so they can be proactive in cleaning and the clearing of the locker rooms, relaxation area and hydrotherapy area after every use. The Spa Attendant will primarily service the MALE LOCKER ROOMS.
This position is responsible for preparing and planning for breakfast, lunch and dinner items. Maintains established quality standards. Know assigned menus and be able to assist other employees. Successful candidates have a culinary degree and a minimum of 2 years culinary work experience in a fine dining environment. Candidates that do not have a culinary degree must have a minimum of 3 to 4 years fine dining experience cooking international and regional cuisine. All candidates must possess a San Diego Food Handler's card and must have the ability to communicate proficiently in English.
The Turndown attendant is responsible for the cleanliness of the guest rooms (interior and exterior including guest patios, entrance areas and kitchens). Turndown shifts are the afternoon shifts into evening. Other responsibilities include deep cleaning and performing special projects. Turn down attendants contribute to the resort's commitment to high quality guest service and teamwork. The position offers part-time and full-time flexible hours.
Performs professional massage therapy and body treatments for guests and members per Rancho Valencia protocol. The Massage Therapist must have a thorough knowledge of numerous massage modalities, possess a general understanding of body treatments and be willing to train in Rancho Valencia’s specific menu of spa treatments. Must possess excellent communication skills and be able to learn the product and service knowledge necessary to effectively provide wellness programs personalized to each of our guests. Must possess and keep current certification from the California Massage Therapy Council (CAMTC).
Inspect guest rooms, public areas, and pools after being cleaned by the Housekeeping staff to ensure quality standards are met. Position directs and works with managers and employees to carry out procedures for a clean resort. Ensures guest and employee satisfaction and maximizes the financial performance of the department.
Ensure all guests at Rancho Valencia have a pristine room. Work with all departments to ensure guest satisfaction and exceed their expectations. Promote excellent personal rapport with guest and housekeeping employees. Support the Director of Housekeeping to ensure monthly supplies and inventories are up to date. Assist in Inspecting rooms and Resort areas; work closely with Engineering & Front Desk. Handle the daily operations in housekeeping. Minimum of three to five years of progressive housekeeping experience in a full service or resort hospitality management background required.
Oversee and coordinate the planning, organizing, training and leadership necessary to achieve stated objectives in sales, costs, employee retention, guest service and satisfaction, food quality, cleanliness and sanitation. The F&B manager is responsible for ensuring a dynamic and unique guest experience and is dedicated to engaging the guest, monitoring the flow of service, ensuring adherence to service standards and being a visible presence on the floor. The person in this role will actively support the overall goals of the property. This is an exempt Position.
The Attendant is responsible for the cleanliness of tennis complex and exterior including patios, entrance areas, stairwells, walkways, tennis courts & pro-shop. Other responsibilities include deep cleaning, handling guest’s requests, stocking and removing soiled towels, pressure washing courts and walkways, and performing special projects. Attendant contributes to the resort commitment to high quality guest service and teamwork.
The pool attendant’s primary role is to engage with pool guests in order to ensure the guest has all needed amenities and supplies. While tending to guests, the Attendant is also responsible for the set up and tidiness o the pool at all times throughout the shift. This requires maintaining a pristine level of cleanliness and organization in the following areas; Spa pool, Resort pool, Cabanas, lounge chairs, restrooms and pool locker rooms. The attendant also provides water, clean towels; refreshing spritz and delivers daily amenities to guests throughout the day.
The Spa Concierge is responsible for the guest’s over all spa experience including but not limited to: scheduling and promoting spa services on the phone and in person, providing information about our service menu, products and spa facility to enhance the guests experience and promote Rancho Valencia Resort and Spa. The Spa Concierge is responsible for retail and gift card sales, charging for services provided and for giving thorough tours with detailed information to all guests so they can benefit from all aspects of the spa offerings.
The Chef De Partie is the highest ranked non-exempt position in the kitchen. It is considered as the sous chef assistant and may be required to assume the responsibility of the kitchen in the absence of the Chef or Sous Chef. The position is responsible for preparing and plating all menu items, special requests and opening/closing duties.
Represent the resort to the guests throughout their stay by working with all departments to ensure guest satisfaction and exceed their expectation. Greet guests with an enthusiastic approach and helpful manner. Assist and anticipate guests’ needs in order to make their stay memorable, provide a high level of service and promote Rancho Valencia notoriety. Full-service Hotel or Resort experience preferred.
The Housekeeping Room Attendant is responsible for the cleanliness of the guest room's interior and exterior including patios, entrance areas and kitchens. Other responsibilities include deep cleaning and performing special projects. Room Attendants contribute to the resort commitment to high quality guest service and teamwork.