May 4, 2024
1211 W. 36th Street North
Tulsa,
OK
74127
The Marketing Services Supervisor plays a crucial role in overseeing and coordinating the activities of the marketing support team. This position involves managing the day-to-day operations of the marketing support services, ensuring that all tasks are completed efficiently and effectively to support the overall marketing objectives of the organization.
The Marketing Programming Manager is responsible for overseeing and executing marketing programs and initiatives. Executing and implementing strategies to drive customer engagement, loyalty, and revenue generation in line with segment goals/initiatives. Marketing Programming Manager works closely with the Marketing Segment Manager to ensure the success of marketing campaigns.
Under general direction of the designated property manager, the EVS Supervisor oversees and coordinates the daily activities of the EVS Attendants to ensure cleanliness of operations gaming floor, property venues, and public areas.
Responsible for the overall effective and efficient coordination and supervision of the Cage Department on shift and/or as assigned by the reporting senior.
This position is responsible for taking orders and serving alcoholic and/or non-alcoholic beverages. Responsible for providing friendly and professional service to every guest encountered.
This position is responsible for taking orders and serving alcoholic and/or non-alcoholic beverages. Responsible for providing friendly and professional service to every guest encountered.
The Banquet Houseman physically assists with all functions of the Banquet Department to set up and breakdown for events.
Under general supervision of the Food, Beverage & Banquet Manager, the Banquet Captain is responsible for all aspects of banquets front of house. The Banquet Captain employee will plan, prepare, and execute banquet activities with a goal of ensuring that guests have a favorable banquet experience.
Under direct supervision of the EVS Supervisor, the EVS Attendant is responsible for cleanliness of all property public areas both inside and outside the casino. Responsibilities include vacuuming, mopping, window washing, restroom cleaning, trash removal, office cleaning, back of house area cleaning, exterior cleaning of electronic games, re-stocking supply shelves, and completes other duties as assigned.
This position is responsible for protecting all Osage Casino assets and maintaining the integrity of gaming in the Osage Casinos utilizing all Surveillance equipment and floor observations. This employee sole responsibility is to observe and report. The Employee must perform all duties in accordance with the internal policies, procedures, and controls, as well, as applicable laws and gaming regulations. The Regional Surveillance Officer will be responsible for traveling to various Osage Casino locations and responsible for covering various shifts as assigned.
Responsible for retrieval of currency boxes and table game drop boxes, emptying drop boxes once they are delivered to the count room and ensuring accuracy of daily count operations.
Under direct supervision of the Hotel Housekeeping Supervisor, transfers clean and dirty linens and trash to/from laundry and room attendants cart. Assists with stocking other items as needed within the hotel. Ensures cleanliness of Hotel Guest Rooms, Banquet Rooms and common areas. Responsible for moving furniture, boxes, stocking and re-stocking shelves, and trash removal.
Under general supervision of the Technical Service Manager, responsible for securing, maintaining and monitoring the health of the workstation and mobile computing environment for Osage Casinos. The Desktop architect will develop zero touch migration solutions, packages applications, creates automation scripts, configures group policy, and serves as third level support for Desktop related technical issues. Work closely with peers to ensure seamless delivery of desktop services and stability of PC environment.
Responsible for retrieval of currency boxes and table game drop boxes, emptying drop boxes once they are delivered to the count room and ensuring accuracy of daily count operations. The Lead is also responsible for assisting with the effective and efficient operations on assigned shift or in assigned section as required by the reporting senior including, but not limited to: providing training and guidance to newly hired staff, and serving as a professional resource to co-workers.
To perform compliance assessments of every department to ensure day to day compliance with application regulations and controls.
Responsible for properly performing financial activities related to the revenue audit functions as assigned.
Under general supervision of the Food and Beverage Manager, manages day-to-day supervision of food and beverage operations which includes point of sale transactions, quality, guest satisfaction, and inventory of stock.
Under direct supervision of the EVS Supervisor, the EVS Attendant is responsible for cleanliness of all property public areas both inside and outside the casino. Responsibilities include vacuuming, mopping, window washing, restroom cleaning, trash removal, office cleaning, back of house area cleaning, exterior cleaning of electronic games, re-stocking supply shelves, and completes other duties as assigned.
This position is responsible for providing support and service to club members, VIP’s and other casino visitors to ensure maximum guest satisfaction. Responsible for promoting the success of the Player’s Club, by assisting guests through the membership process, and explaining the benefits of membership and details of on-going promotions and events. Position will also facilitate Box Office / Event Ticketing functions, VIP Gift Events, VIP Parties / Banquets, and Pool and Special event.
Under general supervision of the Food and Beverage Manager, washes and sanitizes all equipment and utensils used in food preparation.
Provides 2nd level support for service requests reported to the Service Desk. Responsibilities include assessment, triage, research, and resolution of service requests regarding the use of application software products and/or infrastructure components. Support includes installation and testing of computer systems and peripherals within established standards and guidelines. Activities require interaction with application software and operating systems to diagnose and resolve problems. The position’s responsibilities require independent analyses, communication and problem solving. Work is performed with little supervision and requires initiative and judgment.
Under general supervision of the Front Desk Assistant Manager, oversees the activities of the front desk, valet/transportation and reservations for guests.
Responsible for proper settlement of all transactions at point of sale.
Under the direct supervision of the Chef, assist the servers in serving food, filling drinks, cleaning tables and work spaces, and stocking work areas while maintaining a friendly professional manner.
Responsible for assisting bartender with any and all needs to ensure proper bar operations. Responsible for providing friendly, excellent service to every guest encountered.
Under general supervision of the Food & Beverage Supervisor, maintains an efficient food operation by preparing hot and cold food items in accordance with production requirements, recipes and established safety policies and procedures.
Under general supervision of the Food & Beverage Supervisor, maintains an efficient food operation by preparing hot and cold food items in accordance with production requirements, recipes and established safety policies and procedures.
This position is responsible for the overall maintenance, plumbing, and electrical components of the building and grounds.
Protects company assets and provides a safe environment for employees and guests. This position requires a welcoming disposition and both strong communication and interactive skills, as this is the first Osage Casino Employee to greet visitors and answer phones.
Under the supervision of the Food and Beverage Supervisor, the Restaurant Host greets guests, monitor’s restaurant server table seating rotation, seats guests with menus, silverware, drinks and special seating accommodations. The host is responsible for understanding and promoting monthly Casino promotions and daily restaurant specials to ensure that all guests have an enjoyable experience.
Under the supervision of the Food and Beverage Supervisor, the Restaurant Host greets guests, monitor’s restaurant server table seating rotation, seats guests with menus, silverware, drinks and special seating accommodations. The host is responsible for understanding and promoting monthly Casino promotions and daily restaurant specials to ensure that all guests have an enjoyable experience.
Responsible for the overall effective and efficient supervision of all casino floor shift operations as assigned by the reporting senior.
Under general supervision of the Sous Chef, maintains an efficient food operation by preparing, prepping hot and cold food items in accordance with production requirements, recipes and established safety policies and procedures.
Responsible for distributing money to gaming guests via check cashing, credit card advances, conversion of chips and coins, and gaming tickets into currency. Responsible for providing support and service to club members and other casino visitors to ensure maximum guest satisfaction. Responsible for promoting the success of the Club Osage, by assisting guests through the membership process, and explaining the benefits of membership and details of on-going promotions and events. Protects company assets while dealing with the public in an efficient and courteous manner
Protects company assets and provides a safe environment for employees and guests.
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