Register arriving guests and assign rooms, Take, cancel and change room reservations, Provide general information about points of interest in the area, Balance cash and complete balance sheets, cash reports and related forms, Clerical duties (i.e. faxing, filing, photocopying), Perform light housekeeping and cleaning duties, Answer telephone and relay telephone calls and messages, Provide information on hotel facilities and services, Process guests' departures, calculate charges and receive payments, Provide customer service