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Director of Outlets

The London West Hollywood at Beverly Hills

1020 North San Vicente Blvd.
West Hollywood, CA 90069

226 Room Hotel
Managed By Northwood Hospitality
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Compensation: $110,000 to $113,000 per year, Full-Time

Job Description

The Director of Outlets is responsible for overseeing and managing all food and beverage outlets within the hotel. This role requires a strong understanding of culinary operations, financial management, and guest service. The ideal candidate will have a proven track record of success in the hospitality industry and be passionate about delivering exceptional dining experiences.

Responsibilities

  • Financial Management:
    • Develop and implement annual budgets and forecasts for all outlets.
    • Monitor and control labor and food costs to maximize profitability.
    • Analyze financial reports and identify areas for improvement.
    • Oversee inventory control and purchasing procedures.
  • Operations Management:
    • Recruit, hire, train, and develop a high-performing team of culinary and service staff.
    • Ensure adherence to all food safety, sanitation, and regulatory standards.
    • Develop and implement operational policies and procedures.
    • Maintain a high level of quality and consistency in all food and beverage offerings.
    • Coordinate with other departments, such as housekeeping and engineering, to ensure seamless operations.
  • Guest Experience:
    • Foster a culture of exceptional guest service.
    • Resolve guest complaints and issues in a timely and professional manner.
    • Identify and implement opportunities to enhance the guest experience.
    • Collaborate with the marketing team to promote food and beverage outlets.
  • Menu Development:
    • Work with the culinary team to develop innovative and appealing menus.
    • Stay up-to-date on current food trends and industry best practices.
    • Source high-quality ingredients and suppliers.

Qualifications

  • Bachelor's degree in Hospitality Management, Culinary Arts, or related field.
  • Minimum of 5 years of experience in food and beverage management, preferably in a luxury hotel setting.
  • Strong leadership and interpersonal skills.
  • Excellent organizational and time management skills.
  • Proven ability to manage multiple priorities and deadlines.
  • Strong financial acumen and analytical skills.
  • Passion for the hospitality industry and a commitment to delivering exceptional guest experiences.

Additional Skills (Preferred):

  • Wine and spirits knowledge.
  • Experience with point-of-sale systems.
  • Proficiency in multiple languages.
Posted April 28, 2025

The London West Hollywood at Beverly Hills

ICONIC GLAMOUR AND STYLISH ALLURE

The London West Hollywood at Beverly Hills

World's Best Award-Winner "The Top 15 Hotels in Los Angeles"
6 Years Running

THE EPITOME OF LAID-BACK GLAMOUR IN THE HEART OF LOS ANGELES
The London West Hollywood is a stylish sanctuary in the most vibrant neighborhood of Los Angeles. Located at the base of the Hollywood Hills and adjacent to Beverly Hills, West Hollywood continues to emerge as a dynamic creative hub that embodies the quintessential L.A. lifestyle. Comprised of three main districts—the iconic Sunset Strip, the eclectic Santa Monica Blvd., and the cutting-edge West Hollywood Design District—“WeHo” packs some of L.A.’s hottest destinations, coolest restaurants, and chicest shops into just under two square miles. And The London is the quintessential urban oasis ideally located in the heart of everything that West Hollywood has to offer.

From our unbeatable location in one the most walkable areas in greater Los Angeles, guests can easily stroll to some of the city’s most sought-after restaurants, including Craig’s, Cecconi's, and La Boheme. Home to L.A.’s best art galleries, WeHo’s Design District is also where you’ll find world-class boutiques like Amanu, The Great, and Rag & Bone. The Sunset Strip’s storied music venues, including The Roxy Theatre, Whisky a Go-Go, continue to draw crowds night after night, while world-class cultural attractions like the L.A.’s Museum Row are also close by.

Ideally located at the crossroads of Beverly Hills and central LA, The London West Hollywood is a tranquil urban oasis that epitomizes modern luxury for the most discerning guests. Our spacious, all-suite accommodations combine sophisticated comfort, awe-inspiring views, and a signature sense of California cool. The best in West Hollywood luxury hotels, our impeccable service, exquisite food and drink offerings, and wide array of unparalleled amenities create a truly unforgettable experience.

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