Photo of Southland Casino Hotel, West Memphis, AR

Human Resources Manager

Southland Casino Hotel

1550 N. Ingram Blvd.
West Memphis, AR 72301

Casino & Hotel
Managed By Delaware North
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Compensation: $68,300 to $92,200 per year, Full-Time

The opportunity

Delaware North Gaming is searching for a Human Resources Manager to join our HR team at Southland Casino in West Memphis, Arkansas. As an HR Manager, you will oversee team member employee relations, talent aquisition, training, compliance, and be an important partner for your local and enterprise HR team.

Pay

Minimum – Anticipated Maximum Base Salary: $68,300 – $92,200 / year

In addition to base salary, we offer an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. The advertised pay range represents what we believe at the time of this job posting, that we would be willing to pay for this position. Only in special circumstances, where a candidate has education, training, or experience that far exceeds the requirements for the position, would we consider paying higher than the stated range. Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/benefits/>https://careers.delawarenorth.com/benefits/

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What we offer

At Delaware North, we care about our team members’ personal and professional journeys. These are just some of the benefits we offer: 

  • Medical, dental, and vision insurance
  • 401(k) with up to 4% company match 
  • Annual performance bonus based on level, as well as individual, company, and location performance
  • Paid vacation days and holidays
  • Paid parental bonding leave
  • Tuition and/or professional certification reimbursement
  • Generous friends-and-family discounts at many of our hotels and resorts

What will you do?

  • Handle employee relations matters, including conducting investigations and complaint resolution, FMLA, ADA, and workmans comp.
  • Partner with the Talent Acquisition and HR Operations teams to attract, hire, and onboard new team members
  • Be a bridge between your local and wider HR team; advocate for consistent best practices and share knowledge unique to your location
  • Develop and deliver training to new and existing team members, ensure they have a thorough understanding of their job functions, policies, procedures, and opportunities for growth
  • Ensure compliance with federal and state employment regulations, as well as company policies and procedures

More about you

  • Minimum of 3 years’ experience as an HR Generalist and at least 2 years as an HR Manager
  • Bachelor’s degree in human resources management or related field preferred; PHR or SPHR certification is a plus
  • Gaming/Casino industry experience a plus
  • Previous management experience
  • Experience working with a large employee base
  • Previous experience using iCIMS, Workday, or similar HRIS system
  • Strong interpersonal and communication skills coupled with world class customer service skills and knowledge.
  • Independent problem solving and analytical abilities

Shift details

Monday to Friday
Evenings as needed

Posted April 22, 2025

Southland Casino Hotel

Who we are

Southland Casino Hotel, owned and operated by Delaware North, features more than 2200 slot machines, live blackjack, craps, and roulette tables, simulcast wagering, and sportsbook. Our new hotel features 300 luxurious rooms and suites. Southland is located in West Memphis, Arkansas, only a short drive from downtown Memphis, Tennessee.

Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.

Who says you can’t love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you’re interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we’re invested in helping you achieve your career goals.

Together, we’re shaping the future of hospitality — come grow with us!

Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status.

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