Photo of Delaware North at Mardi Gras Casino & Resort, Cross Lanes, WV

IT Technician

Delaware North at Mardi Gras Casino & Resort

1 Greyhound Drive
Cross Lanes, WV 25313

Regional Office
Managed By Delaware North
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Compensation: $17.00 per hour, Full-Time

The opportunity

Delaware North is hiring a full-time IT Technician to join our team at Mardi Gras Hotel and Casino, in Cross Lanes, West Virginia. With all technology at your fingertips and the Operations Lead by your side, you will work to support daily technical operations at Mardi Gras Hotel and Casino. Hours for this position are 9 am – 5 pm, Wednesday through Sunday.

Pay

$17.00 – $17.00 / hour

Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer >https://careers.delawarenorth.com/whatweoffer

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What we offer

We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

  • Weekly pay
  • Employee assistance program 
  • Training and development opportunities
  • Employee discounts
  • Flexible work schedules

Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, and tuition and/or professional certification reimbursement.

What will you do?

  • Provide maintenance and support for desktops, laptops, and end-user support for hardware and software systems
  • Assist in implementing solutions at the operating location, ensuring solutions are consistent with the overall IT strategy of Delaware North
  • Set up and maintain computer software and hardware, user accounts, and computer configurations for team members
  • Actively prioritize and resolve issues and end-user help requests during normal business hours as well as during events
  • Record, track, and document successful and unsuccessful actions made through the help desk request problem-solving process

More about you

  • Must be able to work a schedule which is Wednesday through Sunday, 9 am to 5 pm
  • Minimum 1 year of experience in a technical support role
  • Experience with point of sale, property management systems, retail systems, cloud-based computing, network support, and Windows
  • Excellent verbal and written communication, organization, and sales skills in a customer service-driven industry
  • Team-oriented and able to prioritize job responsibilities
Posted April 8, 2025

Delaware North at Mardi Gras Casino & Resort

Who we are

Delaware North operates Mardi Gras Casino and Resort dating back to 2018. Located 14 miles west of Charleston, West Virginia, Mardi Gras features more than 25 table games, a poker room, more than 850 slot machines, live greyhound racing, and off-track betting for both greyhound and horse racing; several restaurants and a 150-room hotel.

Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.

Who says you can’t love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you’re interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we’re invested in helping you achieve your career goals.

Together, we’re shaping the future of hospitality — come grow with us!

Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status.

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