Premium Club Manager

Job Listing: Clubs Manager

At Sodexo Live!, we take pride in crafting exceptional events at the most prestigious venues on the planet and creating lasting memories for fans, visitors, guests and team members. Working with Sodexo Live! is more than a job; it's a chance to be part of something greater. Here, you'll build a career where 'everyday' is anything but normal.

Our experiences are unique, and so are our people. Bring your personality, your background and your desire to delight others. In return, we'll give you all you need to thrive. After giving it all, you'll return home knowing that you've played your part in creating a truly unforgettable moment.

Location: We are seeking an experienced Clubs Manager (Hospitality Manager - Premium) for T-Mobile Park, home of the Seattle Mariners.

Since the Inaugural Game on July 15, 1999, T-Mobile Park has gained a reputation locally, regionally and nationally as a terrific setting for baseball and a great place for baseball fans. Sweeping views of Seattle's downtown skyline, breathtaking sunsets over Puget Sound, combined with excellent views of game action from all angles give fans at T-Mobile Park an experience unequalled in Major League Baseball.

Principal Function:

The Hospitality Manager - Premium will oversee all food and beverage operations within the premium clubs at T-Mobile Park, ensuring a high-end experience for guests. Reporting to the Director of Premium, they will lead club operations, delivering elevated hospitality that exceeds fan expectations while maximizing revenue and controlling expenses effectively.

During season (and off-season when events take place), the Hospitality Manager - Premium will plan and prepare in advance according to anticipated attendance, will provide hands-on management and oversight during events, and will organize and support post-event closing and clean-up. 

The Hospitality Manager - Premium will ensure the highest levels of guest satisfaction and will direct Club staff in the areas service, sales, cash handling and operational duties and will work closely with other departments such as Catering, Culinary and Administration to ensure that Club operations run smoothly. 

Essential Responsibilities:

• Maximize Sodexo Live!'s revenue and operational excellence through execution of systems and policies related to premium services operations within a stadium setting.
• Manage, guide and mentor Club staff
• Collaborate with culinary to create club menu offerings 
• Manage club operations during game days 

Qualifications/Skills:

• Bachelor's degree and/or appropriate combination of education and experience to support on-the-job effectiveness.
• A minimum of 2 years of previous leadership experience within a diverse food and beverage environment, to include management of a large staff and focus on exceptional client and customer service. 
• Venue catering/concessions experience and multi-site experience preferred
• Experience across a broad range of premium dining styles: buffets, premium presentations and action stations, plated meals, ala carte service and table side preparations.
• Strong working knowledge of food safety, sanitation, and general workplace safety standards with knowledge of Health Department requirements. 
• Demonstrated financial acumen; P&L accountability and/or contract-managed service experience is highly desirable
• Technologically savvy, with high proficiency in all Microsoft Office programs.
• Demonstrated success in interfacing with a variety of organizational functions and divisions to accomplish tasks. 
• Proven ability to work effectively with all levels of staff and management; Ability to promote and participate in team environment concepts.
• Self starter who can work independently and on several tasks/projects simultaneously, and who can contribute to functional areas of the business outside of retail operations.
• Ability to communicate effectively both orally and in writing.
• Initiative in identifying and resolving problems timely and effectively.

Other Requirements:

• Able to work effectively and safely while subject to wet floors, temperature extremes and excessive noise; must be able to lift up to 50 pounds in weight; must be able to maneuver in an often tightly-quartered environment.

Hours may be extended or irregular to include nights, weekends and holidays.

Thank you for expressing interest in employment with Sodexo Live!. While only those candidates considered for this position will be contacted, your resume will remain on file for 90 days.

Sodexo Live! is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, genetic information, status as a protected veteran or status as a qualified individual with a disability, or any other characteristic protected by applicable Federal, State or Local law.