1126 Queens Highway
Long Beach,
CA
90802
The Director of Special Events is responsible for the strategic planning, execution, and management of all special events at The Queen Mary. This role involves overseeing event operations, ensuring a high level of guest experience, managing budgets, and leading a team to deliver successful, memorable events. The Director will work closely with internal departments, vendors, and stakeholders to maintain the iconic status of The Queen Mary as a premier event destination. Management-level associates are expected to work as much of each workday as is necessary to complete their job responsibilities; for OEM associates ovrtime does apply and is calculated accordingly.
Exempt managers must customarily and regular direct the work of at least 3 full-time associates or their equivalents. Primary duties must consist of administrative executive or professional tasks more than 50 percent of the time and job duties must also involve the use of discretion and independent judgement more than 50 percent of the time.
Develop and implement a comprehensive special events strategy aligned with The Queen Mary’s brand and business goals.
Plan, coordinate, and execute a diverse range of events, including festivals, holiday celebrations, and themed experiences.
Manage the full event lifecycle, from concept development to execution and post-event analysis.
Oversee event logistics, including permits, staffing, vendor contracts, and compliance with safety regulations.
Develop and manage event budgets, ensuring cost-effective planning and adherence to financial goals.
Collaborate with the marketing team to promote events and maximize attendance and engagement.
Build and maintain strong relationships with corporate clients, community organizations, and event sponsors.
Lead and mentor the special events team, fostering a culture of creativity, collaboration, and excellence.
Analyze event performance metrics and feedback to continuously improve future events.
Stay current with industry trends and competitor events to ensure innovative and competitive offerings.
Bachelor’s degree in Event Management, Hospitality, Business Administration, or a related field.
Minimum of 5-7 years of experience in event planning and management, preferably in the hospitality, entertainment, or tourism industry.
Proven experience leading high-profile, large-scale events.
Strong leadership and team management skills.
Excellent communication, negotiation, and organizational skills.
Ability to multitask, problem-solve, and work under pressure in a fast-paced environment.
Proficiency in event management software, budgeting tools, and Microsoft Office Suite.
Knowledge of Long Beach event regulations and permitting processes is a plus.
Flexible schedule, including availability to work evenings, weekends, and holidays as needed.
Perform duties of Event Manager as needed
Once a world-class ocean liner, the Queen Mary Hotel offers guests unique accommodations and a wide array of attractions that simply cannot be found anywhere else.
Whether it’s the authentic polished wood paneling, the original 1930s artwork, the Art Deco style or the operable porthole(s), there’s no question that the Queen Mary Hotel is unlike any other Southern California hotel. Each stateroom is unique with its own personality and offers a real glimpse into what transatlantic travel was like during the 30’s, 40’s and 50’s. With an impressive history and tradition of excellence, the Queen Mary Hotel is more than a place to rest one’s head – it’s an entire experience.
From historic tours, to paranormal attractions, shops, spa and various events, there are a wide variety of things to do and see while aboard the ship. We hope you enjoy your stay aboard the Queen Mary and take advantage of all the wonderful sites, sounds and tastes, the ship has to offer.