Senior Surveillance Systems Administrator

Under the direction of the Manager, Surveillance Systems, the Senior Systems Administrator-Surveillance is responsible for assisting and providing coverage for Surveillance Technical Management and must be an effective leader, mentor, and responsible individual for training and assisting with oversight of Surveillance Systems Administrators. Serves as a technical expert on systems administration in a large and complex computing environment. Responsible for the technical design, planning, implementation, and the highest level of performance and recovery for mission critical systems. Plays a critical role in the deployment, configuration, security, monitoring, maintenance and troubleshooting of the back-end infrastructure. Ensures all Surveillance Department system components; equipment and infrastructure are installed and operating in accordance with industry, regulatory and department standards ensuring compliance with state and federal requirements. This is for all properties owned and operated by the Tribe under the department’s purview including but not limited to, Yaamava Resort & Casino, Retail, Entrainment Venue, Amenities, Food & Beverage areas, numerous remote site locations and Reservation.

ESSENTIAL DUTIES AND RESPONSIBILITIES

1.    Monitors and ensures the quality of operations with Systems Administrators and vendors, through effective communication ensuring problems are effectively and promptly resolved. Organizes and distributes the workflow of Systems Administrators; reviews work product from subordinates to ensure accuracy and quality.  Assumes manager responsibilities in absence of manager.2.    Plans, executes, and manages projects by prioritizing and meeting deadlines in a dynamic environment with changing priorities.  Collaborates with vendors and provides support during various activities.3.    Configures, installs, maintains, and troubleshoots information technology (IT) systems, appliances, and devices such as servers, switches, storage devices, personal computers, and multisite storage area network (SAN)/network attached storage (NAS)/direct access storage (DAS) storage administration (Fiber Channel/ Internet Small Computer Systems Interface/NAS). Windows Server (SQL Server-Active Directory, Others), VMware, vSphere & vCenter administration, and monitoring ensuring surveillance systems are operating within regulatory guidelines at all times.4.    Provides expert knowledge and support for business applications.  Leads problem-solving efforts often involving outside vendors and other support personnel and/or organizations.5.    Researches surveillance and IT technologies, makes recommendations on enhancements to ensure efficient and cost-effective surveillance systems operation.  Participates in the development and implementation of key strategies, best practice techniques, and tactics to ensure system optimization.6.    Trains and mentors Systems Administrators sharing knowledge of surveillance and IT best practices with team members to continuously develop or enhance individual and team capabilities.7.    Maintains a working knowledge of Surveillance department standard operating procedures (SOP), San Manuel Tribal Gaming Commission, Casino policies/procedures, Federal, State, and Tribal regulations pertaining to the Enterprise and its operations.8.    Provides "on-call" support and is responsible for technical support in response to enterprise needs on 24 hour 7 day a week basis.9.    Performs other duties as assigned to support the efficient operation of the department.

EDUCATIONAL, EXPERIENCE AND QUALIFICATIONS

• Bachelor’s degree in Computer Science, Information Technology or related field is required.

• Minimum five (5) years of related experience in surveillance systems administration or Information Technology is required.

• Related, relevant, and/or direct experience may be considered in lieu of minimum educational requirements indicated above.

KNOWLEDGE, SKILLS AND ABILITIES (KSA)

• Comprehensive experience configuring, installing and troubleshooting IT systems, appliances, and devices such as servers, switches, storage devices, PC’s, etc. is required.

• Previous experience with Microsoft Windows Server, VMware, Electromagnetic Compatibility (EMC) storage, SQL, Extreme networks and Cisco networks and servers is strongly preferred.

• Experience with common server monitoring tools (i.e. SolarWinds).

• Must be able to quickly adapt to new situations, have a strong commitment to a team environment, maintain a capacity to work with little supervision, and demonstrate the willingness to learn new technologies.

REQUIRED LICENSES, CERTIFICATIONS AND REGISTRATIONS

• At the discretion of the San Manuel Tribal Gaming Commission, you may be required to obtain and maintain a gaming license.

• Certifications such as CompTIA (various), Microsoft Certified Systems Engineer (MCSE), or Cisco Certified Network Associate (CCNA) are preferred.

• Vocational/Technical/Business certification in Computer Science, Information Technology or related field is preferred. '

• Select One of the Following: Authorized Driver: Role requires operation or driving of Tribe-owned vehicles or driving patron vehicles. A valid driver’s license with an acceptable driving record as determined by the insurance carrier is required.

PHYSICAL REQUIREMENTS/ WORKING CONDITIONS – ENVIRONMENT

The physical demands and working environment described here are representative of those that an employee encounters and must be met by an employee to successfully perform the essential functions of this job.

• Primary work environment is in a climate-controlled office setting.

• Work requires travel to attend meetings, trade shows, and conferences.

• Incumbents may be required to work evening, weekend and holiday shifts.

• Must be able to work in a fast-paced, high-demand environment.

• Strength sufficient to exert up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects and/or move up to 40 pounds occasionally.

• Sedentary work: involves sitting most of the time. Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer.

• Physical activities that apply to the essential functions of the position are balancing, stooping, kneeling, crouching, reaching, pushing, pulling, lifting, grasping, talking, hearing, and repetitive motions.

• Hearing sufficient to hear conversational levels in person, via videoconference and over the telephone.

• Speech sufficient to make oneself heard and understood in person, in front of groups, in meetings, via videoconference and over the telephone.

• Visual acuity that meets the requirements of the position: The worker is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; expansive reading and visual inspection of employees, visitors or facility.

• Mobility sufficient to safely move in an office environment, walk, stoop, bend and kneel, and enter, exit and operate a motor vehicle in the course of travel to promotional events, meetings, conferences, trade shows and San Manuel properties.

• Endurance sufficient to sit, walk and stand for extended periods, and maintain efficiency throughout the entire work shift and during extended work hours.

• The employee may be exposed to fumes or airborne particles including secondhand smoke.

Reasonable accommodation will be made in compliance with all applicable law.

As one of the largest private employers in the Inland Empire, San Manuel deeply cares about the future, growth and well-being of its employees. Join our team today!