Photo of Courtyard Philadelphia Downtown, Philadelphia, PA

House Attendant

Courtyard Philadelphia Downtown

1421 Arch Street
Philadelphia, PA 19102

202 Room Hotel
Managed By HHM Hotels
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Full-Time

Opportunity: House Person

Clean and maintain public hotel areas according to established brand/ hotel guest service and sustainability standards.

Your Growth Path

Housekeeping Supervisor/Guest Service Agent – Executive Housekeeper or Front Office Manager

Your Focus
  • Greet and acknowledge guests in a courteous and friendly manner.
  • Inspect assigned areas and perform cleaning tasks accordingly.
  • Collect trash from the service landings and dispose of in outside trash dumpsters.
  • Vacuum and dust guest corridors.
  • Pick up bed and other linen from hotel floors and transport to the laundry collection site.
  • Deliver clean linen to assigned sections.
  • Report maintenance issues.
  • Maintain cleanliness and organization of guest areas.
  • Respond to guest inquiries and assistance.
  • Work as a room attendant when staffing shortages occur or during peak periods.
  • Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
  • Follow sustainability guidelines and practices related to HHM’s EarthView program.
  • Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
  • Ensure overall guest satisfaction.
  • Perform other duties as requested by management.

Your Background and Skill

  • High Schooldiploma preferred.
  • Previous housekeeping experiencerequired or equivalent training preferred.

Work Environment and Context

  • Work schedule varies and may include working on holidays, weekends and alternate shifts.
  • Requires standing for extended periods, walking, pushing, pulling, lifting up to 25 pounds, reaching, bending and kneeling to reach all areas.
  • Usage of cleaning chemicals.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

Posted March 6, 2025

Courtyard Philadelphia Downtown

Welcome To Courtyard Philadelphia Downtown

Stay timeless chic at our historic Philadelphia, PA hotel

Housed in a century-old, 10-story Georgian revival-style structure once home to the city’s marquee YMCA, our boutique hotel in Philadelphia unlocks the city’s heart, history, and business district. Our 202 oversized rooms feature bold black-and-white décor and red accents to enhance rich millwork, paired with unique features like single-serve Illy coffee makers, mini-fridges, and free Wi-Fi. Meetings and weddings reside in our 9,000 square feet of stylish and natural light-filled event space, including our City Hall-view Grand Ballroom, a stately yet original setting for any gathering. Our hotel near Wells Fargo Center and venues in downtown Philadelphia are also just 1/2 block from the Pennsylvania Convention Center. Striking features and architectural detail awaken the eye: a skylight allows natural light to play through our 75-foot central atrium courtyard, while graceful archways and classic woodwork bring endless possibility to our airy restaurant in downtown Philadelphia. Travel the city in style.