Photo of The Inn at Rancho Santa Fe, Rancho Santa Fe, CA

Spa Supervisor

The Inn at Rancho Santa Fe

5951 Linea Del Cielo
Rancho Santa Fe, CA 92067

80 Room Resort
Managed By Evolution Hospitality
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Compensation: $16.69 to $25.03 per hour, Full-Time

Job Summary

As a Spa Supervisor you’ll be responsible for supervising and supporting the day to day activities of the spa and fitness center while ensuring guests receive a soothing world-class spa experience.

Responsibilities

Qualifications

  • Two (2)years of previous supervisory experience required experience in a Spa atmosphere preferred
  • Excellent organizational skills to function effectively under time constraints and within established deadlines with particular attention to detail and excellence in guest service
  • Must have the ability to communicate clearly and directly with guests using a positive clear speaking voice both in person and over the phone
  • Ability to observe performance and detect signs of emergency situations and respond with proper action
  • Ability to participate in the creation of an enjoyable work environment
  • Ability to effectively deal with internal and external customers and staff some of whom will require high levels of patience tact and diplomacy
  • Must be willing and have the ability to work a varied schedule that may include evenings and weekends

Job Responsibilities

  • Assisting in scheduling employees and assigning work to ensure proper coverage
  • Ensuring that all team members are properly trained and have the tools and equipment needed to effectively perform their jobs
  • Performing opening and closing duties
  • Assisting with scheduling spa appointments and services
  • Assisting with ongoing training of the Rock Spa team
  • Maintaining a neat and clean work environment
  • Interacting with guests in a professional and service oriented manner
  • Answering questions about available services general property information and amenities of the spa fitness center and property
  • Promoting and selling spa services and retail products
  • Resolving guest complaints and communicating with the Spa Director regarding the issue and resolution in a timely manner
  • Monitoring supply of guest amenities and supplies and completing purchase orders as appropriate
  • Maintaining an up to date working knowledge of all spa services packages promotions and retail products offered
Posted January 27, 2025

The Inn at Rancho Santa Fe

Boldly reimagined, intentionally honored, rich with comfort.

Nestled amongst San Diego’s rolling hills, citrus groves, and desert landscapes, The Inn at Rancho Santa Fe is an escape to a bygone era. Steeped in vintage luxury, rich history, and time-honored tradition, The Inn has undergone a property-wide renaissance, inviting guests to experience the charm of a simpler time and place where elegance is innate, hospitality is abundant, and the vibrant joy of a sun-soaked Southern California lifestyle is all around.

Rooms & Suites

With designs inspired by our history and the timeless glamour of our Silver Screen heritage, each of our accommodations offers a unique experience devoted to lavish comfort, carefully researched and curated, with one-of-a-kind vintage pieces from around the world, layering design with detail to create a sense of elegance and respite.

Dine & Drink

Guests and locals are invited to explore the flavors of Southern California in our restaurant, bar, and cafe. Seasonal, innovative menus celebrate locally grown produce, sustainable farming and ranching, freshly caught seafood, and convivial handcrafted cocktails – served with a dash of Hollywood élan.

Mila Moursi Spa

Focusing on comprehensive wellness rituals and the teachings, techniques, and premier products of celebrity-favorite skin expert Mila Moursi, the Spa at The Inn is more than just a place to soften and unwind. It features synergistic treatments that balance relaxation and state-of-the-art skin care techniques tailored to each guest’s needs to deliver personalized results.

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