Front Desk Clerk
The opportunity
Delaware North Parks and Resorts is hiring full-time and part-time Front Desk Clerks to join our team at Nova Guides in Red Cliff, Colorado. As a Front Desk Clerk, you must be friendly, outgoing, and customer-service focused when addressing guests, so making a great impression is key. If engaging with guests is your forte, your next career move has arrived; apply now join our team.
Pay
$19.00 – $21.00 / hour
Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer >https://careers.delawarenorth.com/whatweoffer
.What we offer
Benefits at Camp Hale
Join our tight-knit team working together in the beautiful setting of Camp Hale, Colorado. With easy access to world-class skiing and snowboarding at Vail and Beaver Creek resorts plus plenty of summer outdoor activities like hiking and fly fishing, there’s lots to keep you busy before, during, and after work!
- Health, dental, and vision insurance*
- 401k with company match*
- Paid vacation days and holidays*
- Paid parental bonding leave*
- Tuition or professional certification reimbursement*
- Weekly pay
- Free activity rentals year-round
- Free Vail pass recreation area season pass
- Free shift meal with full-day guided tour
- Employee discounts including 50% off on-site restaurant, 20% off gift shop and grocery purchase
- Friends and family discounts on Explorer Cabins
- Monthly team member appreciation events
- Reimbursement of guide pack supplies
- Referral bonus earn $200 for each eligible referral
- Training and development with opportunities for internal mobility and growth including the chance to work at our other locations nationwide
*Available for full-time, year-round team members
What will you do?
- Greet and register guests via a centralized registration system and coordinate with housekeeping as needed
- Manage cash and credit card transactions while keeping accurate paperwork
- Resolve small guest issues immediately, delivering items to guests as needed
- Monitor and balance the daily figures, post room and tax charges on guest accounts
- Other duties as assigned
More about you
- Good interpersonal communication skills in person and by phone and previous customer service experience is beneficial
- Ability to multitask, function in a professional manner under pressure from guests and supervisors
- No high school diploma or GED required
Physical requirements
- Ability to walk and stand for long periods of time, as well as bend and climb stairs throughout shifts
Shift details
Day shift
Evening shift
Holidays
Monday to Friday
Evenings as needed
Weekends
8 hour shift
Overtime as needed
Every weekend
