Photo of Delaware North at Progressive Field, Cleveland, OH

Premium Suite Attendant

Delaware North at Progressive Field

2401 Ontario Street
Cleveland, OH 44115

Regional Office
Managed By Delaware North
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Compensation: $30.00 - $30.00 / hour, Full-Time

The opportunity

Delaware North Sportservice is searching for seasonal Suite Attendants to join our team at Progressive Field in Cleveland, Ohio. As a Suite Attendant, you will be responsible for ensuring an effective operation of assigned luxury suites, including stocking, serving, and attending to guests’ needs.

If you are looking for a fast-paced role offering opportunity, and potential to learn where your efforts are rewarded, apply now.

Please note this is a tipped position, the hourly minimum pay listed doesnt include any potential tipped earnings.

Pay

$30.00 – $30.00 / hour

Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer >https://careers.delawarenorth.com/whatweoffer

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What we offer

We care about our team members personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

  • Weekly pay
  • Employee assistance program
  • Training and development opportunities
  • Employee discounts
  • Flexible work schedules

Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, and tuition and/or professional certification reimbursement.

What will you do?

  • Prepare suite and ensure all items are in place for guest arrival, including those ordered in advance of the event
  • Anticipate guests needs, suggest additional items such as appetizers and desserts, and communicate in-suite orders to kitchen and bar staff
  • Ensure all laws and regulations are being followed, including checking for identification before serving alcohol
  • Maintain suite orderliness and cleanliness throughout the event
  • Obtain signatures from the suite host on any charges incurred

More about you

  • Minimum of 1 year of service experience in a hotel, full service restaurant, catering facility, or club environment required
  • Previous experience as suite runner preferred

Physical requirements

  • Ability to lift up to 50 pounds
  • Ability to stand and walk for entire length of shift
  • Exposure to variable temperatures
  • May be required to work in narrow spaces

Shift details

Day shift
Evening shift
Holidays
Monday to Friday
Evenings as needed
Weekends
8 hour shift
10 hour shift
Event based
Overtime as needed

Posted January 2, 2025

Delaware North at Progressive Field

Delaware North has operated concessions and premium dining at Progressive Field since 1994. The 35,041-seat venue is home of Major League Baseball’s Cleveland Guardians.

Delaware North received rave reviews for its culinary offerings at the league’s 2019 All-Star Game events held at the stadium, including compliments from fans, media outlets and National League players.

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