Photo of TD Garden, Boston, MA

Retail Supervisor

TD Garden

100 Legends Way
Boston, MA 02114

Concession
Managed By Delaware North
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Compensation: $20.00 - $25.00 / hour, Full-Time

The opportunity

Delaware North Sportservice is hiring a Full Time Retail Supervisor to join our team at TD Garden in Boston, Massachusetts. As a Retail Supervisor, you will be responsible for supervising and training retail team members and working to maintain retail standards, policies, and procedures.

If you thrive on excitement and want your workday to fly by, apply now to join the game day action.

Pay

$20.00 – $25.00 / hour

Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer >https://careers.delawarenorth.com/whatweoffer

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What we offer

We care about our team members personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

  • Weekly pay
  • Employee assistance program
  • Training and development opportunities
  • Employee discounts
  • Flexible work schedules

Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, and tuition and/or professional certification reimbursement.

What will you do?

  • Supervise retail team members and complete operational needs by training and counseling employees
  • Open and close retail locations as directed and maintain cleanliness and safety standards
  • Assist retail management with the creation and maintenance of daily procedures and operations
  • Monitor back of house and front of house locations, and assist with guest needs
  • Create, maintain, and regularly evaluate professional visual displays

More about you

  • Previous experience with guest transactions and basic math skills required
  • Previous experience working with point of sale system required
  • High school diploma or GED required
  • Minimum of 1 year of supervisory experience in a customer service or retail environment preferred

Physical requirements

  • Ability to lift up to 50 pounds
  • Constant standing, lifting, climbing stairs, and repetitive motions
  • Bending, reaching, and climbing on ladders

Shift details

Day shift
Evening shift
Split shift
Monday to Friday
Weekends
Event based

Posted January 2, 2025

TD Garden

ABOUT TD GARDEN

As New England’s largest sports and entertainment arena, TD Garden is the home of the storied NHL’s Boston Bruins and NBA’s Boston Celtics franchises and hosts over 3.5 million people a year at its world-renowned concerts, sporting events, family shows, wrestling, and ice shows.

Since its opening in 1995, TD Garden has hosted over 200 events a year. In 2014, owner and operator Delaware North invested over $70 million for a comprehensive arena-wide renovation to upgrade the fan experience including redesigned concourses, new concession offerings and upgraded technology.

The award-winning state-of-the-art TD Garden is a year-round, 19,600-seat arena, fully equipped with three private restaurants – Harbor View, Legends and the Level 5 Bistro – 90 executive suites, 1,100 club seats, a multi-million dollar high definition video scoreboard and complete 360-degree LED technology

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