Food and Beverage Director

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Grand Casinos Mille Lacs/Hinckley

Food and Beverage Director

The Opportunity

The Food and Beverage Director is responsible for the strategic leadership and comprehensive operational oversight of the Food and Beverage department. This pivotal role involves high-level management of budgeting, financial reporting, and quality control to ensure exceptional guest experiences and strict adherence to compliance standards. Central to achieving these goals is the effective supervision of staff performance and fostering a collaborative environment with other key departments. The position is crucial in driving the department toward profitability and sustainable growth, aligning with the organization’s long-term objectives.

What You Get to Do

Strategic Leadership and Financial Oversight:

• Develop and manage comprehensive budgets, oversee financial reporting, and implement cost control measures.
• Drive departmental profitability through financial analysis and strategic planning, aligning with the organization's long-term goals.

Quality Control and Compliance:

• Uphold the highest standards of food quality, safety, and hygiene, ensuring all venues exceed regulatory and company standards.
• Regularly review and enforce compliance with all applicable local, state, and federal laws and regulations.

Customer Experience Management:

• Lead initiatives to ensure outstanding Guest service, resolving conflicts and adapting staff levels and training to meet business demands.
• Monitor and enhance Guest satisfaction through continuous improvement of service delivery and staff performance.

Menu and Event Planning Collaboration:

• Collaborate with chefs and event planners to design innovative menus and memorable events that cater to diverse Guest preferences and drive revenue growth.
• Ensure seamless execution of events, aligning culinary offerings with event themes and customer expectations.

Communication and Team Leadership:

• Communicate effectively across all levels of the organization, ensuring a clear understanding of departmental goals and operational standards.
• Lead, motivate, and develop a large team, fostering a culture of excellence, inclusivity, and professional growth.

Vendor and Stakeholder Engagement:

• Establish and maintain productive relationships with vendors and key stakeholders, optimizing supply chain efficiency and quality.
• Negotiate contracts and manage vendor performance to ensure cost-effectiveness and reliability.

Innovation and Problem Solving:

• Champion innovation within the department by promoting creative solutions to operational challenges.
• Proactively address and troubleshoot complex issues, ensuring stability and continuity of operations.

Collaboration and Empowerment:

• Reports directly to the General Manager, providing regular updates and strategic insights to align departmental objectives with the overall goals of the organization.
• Regularly engages with department heads to ensure that Food and Beverage initiatives complement and enhance other operational activities across the property.
• Empowered to make executive decisions regarding the operational management, strategic planning, and financial control within the Food and Beverage department.

What We Look for in a Person

• Serves and develops others by building relationships.
• Fosters an inclusive workplace where inclusion and individual differences are valued.
• Collaborates across boundaries to achieve common goals.
• Aligns organizational objectives and practices with Mille Lacs Band traditions or interests as appropriate.
• Sets direction and influences others to translate vision into action.
• Demonstrates drive for continued personal and professional growth.

What We Offer You

• We have a fun, energetic personality and are adventurous, creative, and open minded.
• We strive to lead through our seven (7) values in all that we do. (Wisdom, Love, Respect, Truth, Humility, Bravery, and Honesty)
• Our foundation of Servant Leadership is a philosophy that embodies and fosters empowerment, decision-making and engagement across all levels of the organization.
• We are a career accelerant, which means developing our Associates is one of our main priorities.
• We provide a space for Associates and others to bring who they are to work and impart a sense of purpose.
• A variety of competitively priced health benefits and supplemental insurances, parental leave, 401k, tuition reimbursement, birthday, and anniversary gifts.

What Qualifies You

• A minimum of eight years of progressive experience in Food and Beverage Operations required, including at least six years in a supervisory or managerial role. An equivalent combination of relevant education and experience may also be considered, preferably within the hospitality industry, with a strong focus on Food and Beverage management.
• Proven ability to manage multi-unit operations and large teams.
• Strong financial acumen and experience managing budgets.
• Must be able to secure a license from Gaming Regulatory Authority.
• Responsible for following all relevant Detailed Gaming Regulations (DGR’s).
• Mille Lacs Band Member and American Indian preference will be exercised in the hiring process.

Must Have Skills

• Exceptional Leadership: Ability to inspire, lead, and develop others within a dynamic and challenging environment.
• Financial Acumen: Strong understanding of budgeting, financial planning, and resource allocation.
• Communication Proficiency: Excellent verbal and written communication skills, with an emphasis on effective presentations and negotiations.
• Operational Expertise: Deep knowledge of food and beverage management, including quality control, menu planning, and event execution.
• Problem-Solving Skills: Proven ability to solve complex problems and make decisions that benefit the department and organization.
• Technological Savvy: Proficiency in modern enterprise software, including financial and operational management tools.
• Adaptability: Ability to respond effectively to changing demands and adapt to a variety of situations.

Physical Requirements and Work Environment

• Regularly required to talk, hear, see, and move around the facility.
• Must be able to lift and move objects up to 100 pounds.
• Exposure to moderate to loud noise levels and second-hand smoke.

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