Photo of Hyatt Regency Birmingham - The Wynfrey Hotel, Birmingham, AL

Front Office Manager

Hyatt Regency Birmingham - The Wynfrey Hotel

1000 Riverchase Galleria
Birmingham, AL 35244

329 Room Hotel
Managed By Hospitality Ventures Management Group
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Lead with a Smile: Front Office Manager Opportunity in the Hospitality Industry!
Full-Time

Who this job will appeal to

A Leader with a smile! Someone who absolutely LOVES people and is seeking to join a company that LOVES their associates!

What you will be doing

In this role you will manage the day to day operations and of the front office staff; schedule, plan, and develop and communicate departmental strategies and goals. Responsible for scheduling and regularly conducting routine inspections of the front office and public areas to ensure these area reflect a welcoming environment for our guests. You will assist in managing hotel revenue generation and maximization through full use of company systems, processes and standards. Serve as the manager on duty as required my hotel leadership. Other duties may be assigned as needed.

Requirements

Requirements include basic reading, writing and math skills. May be required to work nights, weekends, and/or holidays. This job requires ability to perform the following:regularly required to talk , hear and interact with guests. Frequently is required to stand and use hands to finger, handle, or feel objects, tools, or controls. Occasionally required to walk, sit, and reach with hands and arms. frequently lift and/or move up to 10 pounds, and stand for long periods of time.

Education & Experience

Bachelor's degree from a four year college or university; or equivalent combination of education and experience.

One to two years in related experience and/or training. 

Previous Front Office experience with proven track record of guest satisfaction.

Our Associates Love

  • Amazing opportunities for career advancement across HVMG
  • Flexible full-time and part-time schedules
  • Up to 40% earned wages paid BEFORE payday with PayActive
  • Paid Time Off (PTO) and Paid Holidays
  • Full Healthcare Benefits (including medical, dental, and vision coverage)
  • 401k Retirement Plan with a guaranteed 4% match and no vesting
  • Hotel and Food and Beverage Discounts and Perks

An Equal Opportunity Employer

We provide equal opportunity without regard to race, color, national origin, religion, sex, age, marital status, or disability.  

Posted December 12, 2024

Hyatt Regency Birmingham - The Wynfrey Hotel

Our Hotel

Our hotel is chic, upscale, and blends traditional Southern hospitality with all the modern conveniences of home. Located in the heart of Hoover, Alabama, the hotel is attached to the Riverchase Galleria Mall. As an associate, you will appreciate the beautiful modern work setting, bright surroundings, and excellent culture.

Our Guests Love

Number of Rooms: 335
Event Space Square Footage: 32,000
Dining: Merk's Tavern & Kitchen, room service
Amenities: Valet parking, fitness center, guest access to Riverchase Country Club, outdoor pool, sauna, Regency Club Lounge, pet-friendly, concierge
Points of Interest: Riverchase Galleria Mall, Riverchase Country Club

Our Associates Love

  • Amazing opportunities for career advancement across HVMG
  • Flexible full-time and part-time schedules
  • Up to 40% earned wages paid BEFORE payday with PayActive
  • Paid Time Off (PTO) and Paid Holidays
  • Full Healthcare Benefits (including medical, dental, and vision coverage)
  • 401k Retirement Plan with a guaranteed 4% match and no vesting
  • Hotel and Food & Beverage Discounts and Perks

Careers at HVMG

HVMG is a successful and experienced hotel management company. Over the 20 years since our founding, we've worked with more than 100 hotels in 23 states, from premium branded properties to independent boutiques and resorts.

We are consistently listed among the top management companies in the hotel business, have won multiple Top Workplace awards, and most importantly, are obsessed with putting our associates first.

Our Be Excellent culture is more than just words on a website -- we live and breathe it. As one associate said in an anonymous survey, "This is the best management company I've ever worked for. They walk the talk from the corporate office to the field."

We believe that the hotel business is one of the few industries in which successful career paths can start anywhere on the org chart. You control your destiny, and, if our executives are any indication, today's dishwasher can be tomorrow's Senior Vice President.

HVMG participates in the E-Verify program in certain locations, as required by law.

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