317 Baronne Street
New Orleans,
LA
70112
At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do!
We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that ‘feed your inner explorer’, we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright.
At Crescent Hotels & Resorts we strive to create a great place to work where associates at all levels of our organization are respected for their differences, just like the guests and owners we serve. That’s why we are dedicated to creating an environment that facilitates open and honest conversations about race, equity, diversity, and inclusion. By examining our own beliefs and behaviors, we can create change through training, recruiting, and promoting diverse talent to strengthen our culture.
JOB OVERVIEW:
Interview, hire, train, recommend performance evaluations, resolve problems, provide open communication, and recommend discipline and/or termination when appropriate.
Provide clear direction in assigning and instructing housekeeping and laundry staff in details of work.
Plan, organize, and monitor staff activities to ensure compliance with quality assurance standards set by hotel, which requires continuous visual inspection of guest rooms and public space areas including restaurants, lounges, meeting rooms, etc.
Manage finances of housekeeping and laundry operations including budget and inventory controls. Analyze data and compile reports on expenditures, wages, labor, supplies etc. in relation to hotel financial forecasts and budget. Establish and maintain adequate supplies for efficient operation of the department.
Distribute and delegate work load to guarantee maximum production and guest satisfaction with minimum outlay of expenses in terms of labor and materials. Monitor house count and make staffing adjustments accordingly.
Ensure proper usage of chemicals and cleaning supplies by monitoring usage, providing complete training for employees and ensuring proper labeling of hazardous supplies in accordance with hotel hazard communication program.
Plan and conduct staff meetings. Attend various other related meetings to obtain and disseminate pertinent information.
Evaluate condition of furniture, fixtures, decor, etc. Make recommendations and assist in the coordination of rehab projects.
Communicate both verbally and in writing to provide clear direction to staff.
Comply with attendance rules and be available to work on a regular basis.
Perform any other job related duties as assigned.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
At NOPSI, everyone’s a local, even those who journey from afar. At our historic hotel—home to oversized guest suites, a rooftop bar & pool, and atmospheric dining—guests are treated to the warmth of a New Orleans welcome, with thoughtful service, personalized touches, and residential-style comforts.
The history of NOPSI is as rich and as storied as New Orleans itself. Constructed during the Roaring Twenties, the iconic property has evolved over its 100-plus years to deliver luxurious modern-day conveniences with plenty of Jazz Age style. Fast-forward to present day and the former headquarters of the New Orleans Public Service Inc. stands as a living American treasure and is listed on the National Registry of Historic Places and a member of Historic Hotels of America.
As the birthplace of Jazz, New Orleans is synonymous with celebration—and there’s no better place to toast to life’s special moments than NOPSI, where past, present, and future converge under one roof. From weddings and social gatherings to business events, our venues are versatile, inspiring canvases fit for every occasion.