Photo of Hilton Hawaiian Village Waikiki Beach Resort, Honolulu, HI

Complex Director of Business Travel Sales & Specialty Markets

Hilton Hawaiian Village Waikiki Beach Resort

2005 Kalia Road
Honolulu, HI 96815

2,860 Room Resort
Managed By Hilton
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Full-Time

Description

As a Complex Director of Business Travel Sales and Specialty Markets with Hilton Hawaiian Village and Waikoloa Village, you would be responsible for representing the services and facilities for both properties, to prospective business travel sales clients and customers within the local and national market. Specifically, you would be responsible for performing the following tasks to the highest standards:

  • Building and establishing relationships with local transient clients
  • Respond to leads via proposals for National RFP accounts
  • Responding to local corporate leads from potential clients and current customers seeking sleeping rooms and/or food and beverage services, etc.
  • Creating relationships and establishing contract with LNR/CNR Accounts 
  • Initiate new sales, prospects and qualifies leads and solicits potential clients
  • Host and entertain clients and maintain client accounts
  • Conduct property site visits and answer questions
  • Determine rates, prepare proposals, negotiate contracts and service accounts.
  • Develop sales plans and strategies to meet or exceed established revenue and room night goals
  • Partner with operations departments to ensure full participation in servicing accounts

In this role, you will also be responsible for Military/Government and airline crew.

Requirements

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

  • Hospitality - We're passionate about delivering exceptional guest experiences.
  • Integrity - We do the right thing, all the time.
  • Leadership - We're leaders in our industry and in our communities.
  • Teamwork - We're team players in everything we do.
  • Ownership - We're the owners of our actions and decisions.
  • Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

  • Quality
  • Productivity
  • Dependability
  • Customer Focus
  • Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

#LI-TA1

The annual salary range for this role is $77,500 - $97,500 and is based on applicable and specialized experience and location. 

Posted December 7, 2024

Hilton Hawaiian Village Waikiki Beach Resort

An oceanfront retreat in Honolulu

Escape to a tropical hideaway at Hilton Hawaiian Village. Located on the widest stretch of beach, our 22-acre paradise features the best pools and waterslides in Waikiki, as well as the only saltwater lagoon. Dive into local culture with daily activities and our on-site luau and discover a picture-perfect stay in Honolulu.