Photo of Hilton Waikoloa Village, Waikoloa, HI

Food Server - Lagoon Grill

Hilton Waikoloa Village

69-425 Waikoloa Beach Drive
Waikoloa, HI 96738

647 Room Hotel
Managed By Hilton
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Full-Time

Description

Hilton Waikoloa Village is seeking a Food Server at Lagoon Grill. Hawaii Island's only 62-acre Hawaiian paradise with 3 one of a kind outdoor swimming pools. If you have the drive and passion in providing memorable experiences for the guests, this is the position for you!

Join us and see why Hilton is ranked the best hospitality brand to work for!

A Food Server is responsible for serving food and/or beverages to guests in the hotel's continuing effort to deliver outstanding guest service and financial profitability.

What will I be doing?

As a Food Server, you would be responsible for serving food and/or beverages to guests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

  • Respond to guest requests in a timely, friendly and efficient manner
  • Ensure knowledge of menu and restaurant promotions and specials
  • Take guest food and/or beverage orders and input orders in appropriate point-of-sale system
  • Retrieve and deliver food and beverage orders in a timely manner
  • Ensure guest satisfaction throughout the meal service
  • Serve alcoholic/non-alcoholic beverages in accordance with federal, state, local and company regulations
  • Ensure serving station is well-stocked at all times

Classification: Full Time

Shift: Weekends and holidays included 10a-6p availability required.

Hourly Wage: $14 plus tips

Requirements

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

  • Hospitality - We're passionate about delivering exceptional guest experiences.
  • Integrity - We do the right thing, all the time.
  • Leadership - We're leaders in our industry and in our communities.
  • Teamwork - We're team players in everything we do.
  • Ownership - We're the owners of our actions and decisions.
  • Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

  • Quality
  • Productivity
  • Dependability
  • Customer Focus
  • Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

The Benefits – Hilton is proud to have an award-winning workplace culture ranking #2 Best Company To Work For in the U.S.

We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:

  •          Low cost Medical Insurance coverage – only $40 a month for you and your family. Work only 65 hours in the month to be eligible.
  •          Vision, dental, life and disability insurance
  •          Mental Health Resources
  •          Paid Vacation Time – accrue up to 40 hours of vacation in your first year.
  •          Sick Time – earn 1 hour of sick time for every 30 hours you work
  •          Holiday Pay
  •          Go Hilton travel discount program: 100 nights of discounted travel per calendar year
  •          Matching 401(k)
  • Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
  •          Career growth and development 
  •          Team Member Resource Groups
  •          Recognition and rewards programs
  •          Access to your pay when you need it through DailyPay
  • Posted December 4, 2024

    Hilton Waikoloa Village

    Say Aloha to 62 acres of Hawaiian paradise

    Discover paradise on Hawaii’s Big Island. Located on the sunny, scenic Kohala Coast, our oceanfront resort offers a taste of the island life full of culture, poolside relaxation, and a chance to meet marine wildlife up close.