The Bartender is responsible for greeting customers, taking drink/food orders, mixing ingredients such as liquor, soda, water, and sugar to prepare cocktails and other drinks, as well as serving beer and other beverages, and completing transactions; communicating ticket times and potential problems to the manager on duty and the servers as necessary; providing the highest quality of service to customers and associates at all times; performs all other responsibilities as directed by the business or as assigned by management. This is a non-exempt position and typically reports to the Store Manager, Assistant Store Manager, or General Manager depending up local requirements.
Essential Functions:
Greets customers and takes food order; provides information about products and looks for opportunity to “up-sell” productsFollows recipes and/or product directions for mixing beveragesCollects payments and operates cash registers for drinks and/or food served following company established cash handling policies and procedures for all transactions; secures all monies at the end of each shiftFollows alcohol awareness procedures for preventing intoxication and deals with intoxicated guestsFollows all HMSHost customer service, adult beverage and cash handling policies and proceduresEnsures a clean, sanitized and well stocked barAdheres to all company safety and sanitation policies and proceduresMinimum Qualifications, Knowledge, Skills, and Work Environment:
Must meet state minimum age for serving alcoholic beveragesRequires at least 1 year of closely related bartending experience, work experience in high volume or fast casual dining restaurant environment preferredRequires knowledge of beer, wine, and spirits as well as their preparation and presentation keeping updated on new and revised beverage recipesDemonstrates the ability to interact with the public and coworkers in a friendly, enthusiastic and outgoing mannerRequires the ability to speak, read and comprehend instructions, short correspondence and policy documents, as well as converse comfortably with customersRequires the ability to lift and/or move up to 40 poundsRequires the ability to walk, bend, twist, and stand to perform normal job functionsCash handling and customer service experience preferredFrequently immerses hands in water and water diluted with chemical solutions
Posted December 2, 2024