Sales Manager

Description

Hampton Inn Boston Seaport is looking for their next Sales Manager!

About Us:

Located in the vibrant Boston Seaport District, Hampton Inn Boston Seaport combines modern amenities with a welcoming atmosphere, offering easy access to the city's top attractions, dining, and entertainment. With its convenient location and outstanding guest services, our property is a favorite for both business and leisure travelers.

Hilton is proud to have an award-winning workplace culture, ranking #1 Best Workplace by Great Place to Work & Fortune. We support the well-being of our team members with a comprehensive benefits package, which includes:

• Access to your pay when you need it through DailyPay
• Medical insurance coverage for you and your family
• Mental health resources
• Best-in-class paid time off (PTO)
• Go Hilton travel discount program
• Supportive parental leave
• Matching 401(k)
• Employee stock purchase program (ESPP) with a 15% discount
• Debt-free education: Access to a variety of educational credentials, including college degrees, professional certificates, and more
• Career growth and development opportunities
• Team Member Resource Groups
• Recognition and rewards programs

*Available benefits may vary depending on property-specific terms and conditions of employment and the collective bargaining agreement, if applicable.

What will I be doing?

As a Sales Manager, you will be responsible for securing group and convention business by building and establishing relationships with customers. You will play a critical role in representing the hotel in the development of market segments and ensuring exceptional service while driving revenue. This dynamic and fast-paced position is ideal for individuals who are well-rounded, business-minded, and eager to grow their hospitality careers.

Specifically, your essential functions will include:

Customer and Account Management:

• Actively engage with Hilton Worldwide Sales, Convention Bureaus, and intermediaries to retain existing customers and secure new business for the hotel.
• Develop and execute plans to engage in outside sales calls, industry tradeshows, and customer events.
• Develop, execute, and communicate monthly, quarterly, and annual business plans for designated markets.
• Maintain an up-to-date pipeline of business opportunities to meet short- and long-term objectives.
• Represent the hotel in interactions with customers, including creating business proposals and executing contracts.
• Conduct site inspections through compelling storytelling to address the unique needs of prospective and existing customers.
• Coordinate customer specifications, including room, food and beverage, and meeting space requirements, using the lead management system.
• Maintain accurate account and booking details in Delphi FDC per defined standards.

Prospecting:

• Research, solicit, and generate new leads for business opportunities through database research and proactive sales efforts to meet and exceed lead generation goals.
• Create and execute strategies to shift market share from competitors.
• Engage in outside sales activities to identify customer needs, build relationships, and secure new business.

Negotiations:

• Negotiate contracts and commission agreements with customers and intermediaries.
• Provide solutions that achieve financial goals while fostering strong customer relationships.
• Collaborate with Hilton Worldwide Sales and Hilton Legal teams to support the contracting process as needed.

Additional Responsibilities:

• Analyze historical, current, and future market trends to develop and implement strategies that capture maximum revenue.
• Consistently strive to maximize profitability for all hotel revenue streams.
• Demonstrate exceptional communication, networking, and sales skills.
• Maintain regular attendance and perform other duties as required based on business needs. #LI-AT3

Requirements

What are we looking for?

To fulfill this role successfully, you should demonstrate the following minimum qualifications:

• Minimum Education: Bachelor's Degree preferred
• Minimum Years of Experience:  Minimum of one year of Hotel experience in guest contact areas. Previous sales experience preferred.
• Additional Requirements: Ability to travel on short notice and adaptable to schedule changes.
• Highly professional presentations and oral and written communication skills.

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!