Housekeeping Operations Supervisor

Are you looking for a place where meaningful moments are made together?  

At Hyatt Vacation Club (HVC), we make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment. As a Housekeeping Ops Supervisor at HVC, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where everyone is connected by care and inclusivity. 

1st/2nd; must be available to work weekends and holidays.

Where great benefits lead to a life fulfilled.

• Competitive Pay 

• Medical/Dental/Vision/401K opportunities 

• Travel discounts 

• Credit Union Membership 

• Tuition Reimbursement 

• Professional Counseling & Family Support 

• Growth and Development Opportunities

• *Benefit Eligibility will vary by position 

Site Specific Perks

• Free on-site parking 

• Discounted shoes through Shoes for Crews twice per year

• Company branded jackets, t-shirts, hats, and sunscreen provided for outdoor roles 

• Water t-shirts provided (Activities and Engineering)

• Water bottles provided during shift 

• 40% discount from on-site Food & Beverage outlets

• Discounted golf at local course when open

• “Way to Go” Incentive - $5 per name mention deposited onto Wisely card

• Quarterly celebrations, Associate Appreciation Week, Employee of the Quarter 

• Guest Satisfaction Survey awards if department specific goals are met (up to $100 a month)

• Birthday and holiday celebrations and team building outings

As a Housekeeping Ops Supervisor, a typical day will include: 

• Prepares and distributes assignment sheets/workboards to Housekeeping staff.  

• Inspects guest rooms/villas after cleaned by Housekeeper to ensure quality standards are met.  

• Inspects public areas/bathrooms, restaurants, fitness centers, pool areas, and all service areas to ensure quality standards are met.  

• Inspects buildings to ensure cleanliness. 

• Encourages and motivates associates to perform their best, take responsibility for tasks and assignments, make decisions, and provide input on possible improvements. 

• Assists management in establishing and communicating goals, performance expectations, timetables, and deadlines for shift or departmental operations to hourly associates.  

Guest Experience and Company Standards

• Welcome and greet guests and anticipate and address their needs. 

• Interact with colleagues and guests professionally and promptly. 

• Contribute to team goals. 

• Always follow company policies and safety procedures. 

To Become a Housekeeping Ops Supervisor at HVC: 

• Available to work various shifts, holidays, and both weekend days. 

• Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time. 

• Lift/Carry/Push/Pull Items that Weigh up to 25lbs without assistance. 

• Position may require background and drug screening contingent on company policy in accordance with applicable legal requirements.