Photo of Wind Creek Casino & Hotel Atmore, Atmore, AL

Entertainment Center Attendant

Wind Creek Casino & Hotel Atmore

303 Poarch Road
Atmore, AL 36502

236 Room Hotel Casino
Managed By Wind Creek Hospitality
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Part-Time

SHIFT: 2pm-10pm (Shift subject to change based on business needs)

Job Overview:

The Entertainment Center Attendant will provide services to the bowling alley, cinema and arcade. The Attendant will also oversee the overall presentation of the all three areas of the Entertainment Center. The Attendant provides excellent customer service by greeting customers as well as addressing any questions or concerns they may have about the operation for the venues.

Purpose:

Our genuine engagement and positive energy provides guests, especially women, an escape into an exciting fantasy world of fun, chance, and possibility, where everyone feels a sense of belonging and importance.

Value System:

Our enthusiastic commitment to our purpose inspires and empowers us to do everything right, have fun, and be the best. We will be recognized fairly, elevating our levels of personal accountability, and focus on our customer. The resulting creation of wealth will grow opportunities for all.

Duties and Responsibilities:

  • Maintains the bowling lanes; Including stripping, oiling, and finishing with the use of a Brunswick floor machine

  • Learns and oversees the maintenance of the Vector scoring system, troubleshoots the scoring system, and understands how the scorer components function and interconnect

  • Processes cash transactions by accepting money and making necessary change; Checks identification for age restricted movies

  • Handles arcade redemptions; Repairs minor malfunctions

  • Works all necessary equipment throughout the Entertainment Center

  • Performs preventative maintenance in all venues

  • Ensures that all Entertainment Center venues stays in a clean and sanitized fashion

  • Displays attentive, upbeat, and enthusiastic behavior during each and every interaction with all guests

  • Stands and walks, continuously, throughout the entire shift

  • Cleans outlet areas, including counter tops, display shelves, storage areas and lounge areas on a continuous basis

  • Walks up and down stairs continuously throughout shifts

  • Addresses and solves any concerns and questions customers may have

  • Has and maintains a stable, positive background, and assumes responsibility

  • Adheres to all company standards and operating policies

  • Assumes special projects as needed at the direction of the immediate supervisor

  • Other duties and responsibilities as assigned

    Job Requirements: (please ensure you meet the li

    Job Requirements: (please ensure you meet the listed requirements prior to applying)

  • High School diploma or GED preferred or currently enrolled and successfully complete a GED program within six (6) months from start date as a condition of continued employment or currently enrolled in a qualified learning institution

  • Must be sixteen (16) years of age or older

  • One (1) year cash handling experience – Preferred

  • Must successfully pass job interview, including a guest service audition

  • Must be able to lift and carry thirty (30) pounds

  • Must be able to respond to visual and oral cues

  • Must be able to work independently and as part of a team

  • Must be able to deal effectively with diverse departments and have flexibility to work in an ever-changing environment

  • Must be able to walk or stand for entirety of shift

  • Ability to adequately and successfully perform all aspects of this position

  • Must possess a high level of maturity, dependability, and punctuality

  • Demonstrated ability to communicate, in English, effectively both verbally and in writing, and understand and carry out instructions furnished in written, oral, or diagram formats

  • Willing to work odd and irregular hours including nights, weekends, and holidays

  • Willing to travel and participate in training as recommended or required

  • Must have a Tribal Gaming License (or the ability to obtain and maintain a license) as a requirement for this position

  • Must have willingness and ability to work in a smoke/secondary smoke environment

    NATIVE AMERICAN INDIAN PREFERENCE IN HIRING POLICY SHALL BE ADHERED TO AT ALL TIMES On-line applications are accepted at http://www.windcreekhospitality.com/Careers. For internal employees please submit your Internal Job Posting Form to your property’s Human Resources office.

    Complaints about the recruitment or selection process for employment should be directed in writing to the office of the President and CEO of Wind Creek Hospitality.

    Posted November 12, 2024

    • Wind Creek Casino & Hotel Atmore

    Wind Creek Casino and Hotel Atmore features over 1,700 of the highest trending, state-of-the-art games. Our Atmore property boasts a AAA Four Diamond luxury resort, world-class spa, gourmet culinary studio, outdoor amphitheater, infinity pool, movie theatre, RV park and multiple fine dining restaurants including FIRE, the number one steakhouse in Alabama.

    Our hotel features 237 rooms with premier bedding, free high-speed internet and the option of a spacious, walk-in shower or standard tub and shower combo.

    As part of the Wind Creek Team, you will discover our Purpose and Values and how they are integrated into the Guest experience. We strive to inspire a genuineness and positive energy among our team by bringing a level of human caring into the workplace. Providing a sense of belonging and importance amongst our team will transition to our Guests and provide them with a winning experience every time they visit.

    Our Employee Perks and Benefits
    • Blue Cross Blue Shield medical plan*
    • Dental plan
    • VSP vision plan
    • 401(k) savings plan
    • Life and disability insurance
    • Paid time off
    • Employee dining rooms
    • Career training and planning
    • Quarterly incentive bonuses
    • Employee fitness centers with on-staff trainers*
         * Not available at every location

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