Under the guidance of the Assistant Manager of EVS, the Supervisor of EVS (Environmental Services) is responsible for maintaining the health and safety standards for the San Manuel Casino (SMC). This position provides guidance and daily directives to EVS team members. The Supervisor of EVS is responsible for leading and managing their team to complete all goals and missions set forth by the SMC and the EVS Department, ensuring a best in class culture for maintenance of the facility.
1. Oversees the maintaining of all EVS duties and responsibilities in the Casino, to include the cleaning, disinfecting, and sanitizing of all surfaces. Ensures all Health Department and San Manuel health and safety guidelines and protocols are maintained at all times.
2. Supervises assigned EVS Team Leaders and Housekeepers. Works with upper management to design and communicate a team concept to accomplish daily, weekly, and long term duties and functions. Implements sound management concepts and practices. Gives safety instructions and necessary training to new and existing team members. Keeps team members updated on proper procedures, techniques, materials, and equipment.
3. Interacts with guests by answering questions, providing information, greeting guests, and assisting whenever possible. Assists with promoting brand loyalty by engaging in exceptional customer service to both internal and external customers.
4. Works with management to ensure Department requirements are met. Monitors and documents all team members’ attendance calendars and personnel files.
5. Records all EVS team activities in Department journal. Ensures essential equipment, parts, and chemicals are available for team members, are properly identified and labeled according to the SDS, and are in safe and proper working condition to utilize prior to the start of a project (i.e. hard hats, back braces, safety glasses, etc.). Ensures proper safety precautions are followed (i.e. caution tape, hazard signs, etc.). Maintains thorough understanding of recycling program and monitors team member compliance. Performs walk-throughs of all areas to ensure proper completion of assignment and clean-up.
6. Assists wherever needed to ensure daily Department goals are met; performs any essential duties listed under the EVS team member job descriptions.
7. Performs other duties as assigned to support the efficient operation of the department.
Carries out supervisory responsibilities in accordance with the enterprise’s policies and applicable laws. Responsibilities include interviewing, hiring and training employees; planning, assigning reviewing and directing work; evaluating and appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
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San Manuel Band of Mission Indians and San Manuel Casino will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990.
As one of the largest private employers in the Inland Empire, San Manuel deeply cares about the future, growth and well-being of its employees. Join our team today!
Yaamava’ Resort & Casino at San Manuel is located just 60 minutes from downtown Los Angeles in the city of Highland, CA. It is one of the largest casinos on the West Coast, with 7,000 slot machines, 150 table games, and five high-limit rooms. We are one of the top 10 largest casino resorts in the US.
Guests enjoy sweeping views of the San Bernardino Mountains, live entertainment, and a full array of dining options, which include The Pines Modern Steakhouse, Hong Bao Kitchen, Serrano Vista Cafe, Rock & Brews, Chingon Kitchen, Big Mo’ Cafe, and 11 bars and lounges.
The Serrano Spa earned a Forbes Travel Guide Five-Star award, and The Pines Modern Steakhouse and Yaamava’ Resorteach earned a Forbes Travel Guide Four-Star award, with all three being the first in the Inland Empire to receive such designation. Yaamava' Resort and Casino at San Manuel also received two 2023 AAA Four Diamonds ratings for the new hotel and The Pines Modern Steakhouse.
Our hotel features a 17-story tower with 432 guest rooms & suites. Guests relax in an elevated pool with a bar and private cabanas, the lavish full-service Serrano spa and salon, a health and fitness center, a full array of dining options, multiple bars and lounges, and luxe retail shops.
Indian gaming in California is an exciting, thriving industry. Whether working on the casino floor or providing support to gaming operations as a “behind the scenes” employee, you can contribute to a dynamic and challenging business and have opportunities to learn and grow with the gaming industry.
At San Manuel, our team members define us. Working at San Manuel is more than just a job. It is a career that will help you grow into the successful professional you want to be.
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Our benefits focus on five key areas of wellness - financial, emotional, physical, social, and occupational - because we know it takes more than a salary to thrive. The benefits under each category include everything from retirement, insurance and dental benefits to emotional wellness programs, home repair services, and much more.