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Cage Cashier

Desert Diamond Casino West Valley

9431 W. Northern Ave
Glendale, AZ 85305

Hotel Casino
Managed By Desert Diamond Casinos
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Full-Time

Position Summary

Under direct supervision of the Cage Supervisor, operates and performs cash and currency transactions for casino guests at a service window.

This list of duties and responsibilities is illustrative only of the tasks performed by this position and is not all-inclusive.

Essential Duties & Responsibilities

  • Provides excellent guest service to internal and external guests, maintains excellent team member relations.
  • Safeguards casino assets.
  • Counts and verifies all cash/coin/chip transactions in the cage.
  • Makes change for guests and exchange coin/chip for cash.
  • Issues banks, remake banks, replenish change for all departments.
  • Performs fills for Table Games and pays out jackpots to electronic gaming devices.
  • Performs all duties, responsibilities, and requirements such as redemption, vault/main bank, check cashing, credit card transactions, cage exchanges, and payouts.
  • Services ATM and Kiosk machines to include adding or decreasing currency.
  • Complies with federal cash reporting requirements.
  • Complies with internal controls/policies and procedures as they pertain to this position.
  • Maintains accurate cage cash transmittal forms.
  • Reports currency counting equipment problems.
  • Maintains confidentiality of all Casino operation data.
  • Contributes to a team effort and accomplishes related results as required.
  • Demonstrate Desert Diamond Casino “On Brand” attitude towards team members & guests at all times.
  • Performs other duties as required.

    • Minimum Qualifications

    Education And Experience

    High School Diploma or GED plus one (1) year experience as a cashier or bank teller. Candidate must pass a basic Bank Teller/Money Handling Test. Must be 18 years of age or older. No felony, theft, assault or stealing convictions. Must be able to successfully pass a pre-employment drug/alcohol screen, background investigation, obtain and maintain a gaming license and to include the following:

    Knowledge, Abilities, Skills, And Certifications

  • Knowledge and proficient in basic mathematics.
  • Ability to carry out mathematical computations.
  • Ability to become familiar with all cage functions.
  • Ability to communicate, read, and write clearly in Basic English.
  • Ability to demonstrate outstanding guest service at all times.
  • Ability to establish and maintain professional relationships with individuals of varying social and cultural backgrounds and with team members at all levels.
  • Skill in cashier’s cage operations and of applicable laws on cage operations.
  • Skill in problem solving and sound decision-making.
  • Skill in typing and 10-key operation.
  • Skill in operating business computers and office machines, including in a Windows environment, specifically Word, Excel.

    Physical Demands

    While performing the duties of this job, the team member regularly is required to stand for extended periods; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The team member frequently is required to walk. The team member occasionally is required to sit; and stoop, kneel, crouch, or crawl. The team member must occasionally lift and/or move up to 25 pounds.

    Work Environment

    Work is generally performed in the casino cage area with exposure to second-hand smoke, currency dust particles and a high noise level. Evenings, graveyards, holidays and/or weekend work may be required. Extended hours and irregular shifts may be required.

    • Posted November 7, 2024

    Desert Diamond Casino West Valley

    Desert Diamond Casino West Valley is in the center of the excitement, with nearby shopping, dining, and nightlife. We are the official casino partner of Westgate Entertainment District.

    Our casino offers a variety of table games which include live Blackjack, Craps, Roulette, Mini-Baccarat, Pai Gow Poker, Ultimate Texas Hold ‘Em, Three Card Poker, Spanish 21 and a Sportsbook.

    Food & Beverage venues include the Nineteen 86 Steakhouse, the Edge, the Rock Bar, a Food Court and the casino Sports Bar.

    We have the best guest service in town and our team members add the fun! We offer a friendly, fun work environment and our benefits package is unparalleled.  Flexible schedules, paid time off, tuition assistance and insurance options, are just a few of the benefits you'll receive.

    If you are looking for an exciting, fast-paced career with plenty of growth opportunity - Desert Diamond Casinos and Entertainment is the place for you!

    Owned and operated by the Tohono O'odham nation, we are one of the premier entertainment and gaming destinations in Southern Arizona - Sahuarita, Tucson, and Why, known for our beautiful properties offering quality entertainment, great food, exciting games, and outstanding guest service.

    We are considered to be one of the largest and most respected employers in the area, offering competitive salaries, great benefit packages, and career advancement opportunities. 

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