Photo of Canucks Bar and Grill, Richmond, BC, Canada

F&B Operations Manager 1

Canucks Bar and Grill

Transborder, Concourse E, Gate E81
3211 Grant McConachie Way
Richmond, BC V7B 0A4
Canada

Concession
Managed By HMSHost at Vancouver International Airport
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Compensation: $60,000 to $86,000 per year, Full-Time

HMSHost at YVR Airport is now hiring F&B Operations Manager for The Vancouver Canucks Bar & Grill

Summary:  

The F&B Operations Manager is responsible for assisting the F&B Multi Operations Manager or Director of Operations in operating assigned brands, units, and/or concepts.  This position is responsible for day-to-day supervision of operations associates, assigning work to both management and non-management associates, monitoring unit/concept/store level operation performance, coaching and developing   associates, and performing all other responsibilities as directed by their manager.  

This is an exempt position and typically reports to the F&B Multi Operations Manager and/or designee, depending on local requirements. 

Essential Functions: 

  • Supervises the day-to-day activities of multiple non-exempt operations associates within a defined individual or group of restaurants, concepts or stores 
  • Assigns work tasks and activities, prepares schedules, and ensures that all shifts are covered 
  • Maintains a working knowledge of all applicable brand standards, CBAs, Landlord lease agreements, and all procedures and protocols to maximize brand/landlord/labor relations 
  • Maintains an in-depth understanding of all federal, state, and local sanitary, safety, and health  standards, and all procedures and protocols to comply with the law 
  • Prepares daily orders, ensures units are stocked with appropriate levels of product and coaches Shift Supervisors and Assistant F&B Operations Managers on order procedures 
  • Conducts and coordinates on-the-job training for associates, and ensures all associates receive basic skills training to perform their jobs 
  • Uses judgment and discretion to resolve questions and problems that are not routine and refers more complex issues to higher levels 
  • Interviews job candidates, provides recommendations for hiring, terminations, advancement, promotion or any other status change of associates within the store 
  • Supports DO and/or  Multi-Unit F&B Manager in developing and implementing creative strategies to increase revenue 
  • Monitors progress towards unit goals and assigns associates to meet those objectives 
  • Consistently provides direct reports and/or indirect reports with support, coaching and encouragement necessary to achieve business goals 
  • Utilizes associate’s strengths and provides ongoing feedback that reflects on  progress against individual development goals and business goals 
  • Develops and implements plans that will motivate and recognize direct reports and/or indirect reports for their performance. 
  • Minimum Qualifications, Knowledge, Skills, and Work Environment:  

  • Requires 3-5 or more years of experience as a supervisor or unit-level manager in high volume and/or multi-unit Food and Beverage or Merchandise operations or other related management experience 
  • Demonstrates team management, delegation and issue resolution skills and the ability to multi-task 
  • Demonstrates knowledge of HMSHost policies and product, service, quality, equipment and operations standards 
  • Requires the ability to speak, read and comprehend instructions, short correspondence and policy documents, as well as converse comfortably with individuals
  • With a career at HMSHost, you really benefit! We Offer:

    • Free meal
    • Medical, Dental and Vision Insurance
    • Vacation & Sick Time
    • Retirement savings plan
    • Opportunities for Professional Growth/Advancement
    • Paid Parking

    Equal Opportunity Employer (EOE) Minority/Female/Disabled/Veteran (M/F/D/V) Drug Free Workplace (DFW)

    Posted October 28, 2024