Photo of Hotel Indigo New Orleans, New Orleans, LA

Restaurant Server

Hotel Indigo New Orleans

705 Common Street
New Orleans, LA 70130

143 Room Hotel
Managed By Tandem Hospitality Group
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Full-Time
RESTAURANT SERVER
Job Description
A restaurant server is to interact with all guests and ensure they have a great experience when dining. A server is to ensure that each guest has a positive dining experience from start to finish and that all expectations are exceeded and any issues that may arise are quickly resolved.
Job Responsibilities
  • Greet all customers warmly
  • Adhere to grooming and appearance standards
  • Prepare dining tables for service, laying out napkins and utensils, making sure the condiments are refilled, performing all other preparations and side-work tasks
  • Take guest food and beverage orders accurately
  • Knowledge of current menu choices, specialties and menu deviations
  • Handle table assignments, seating customers, food and drink suggestions, and communicating customer needs to the cooks
  • Ensuring a memorable dining experience
  • Properly open and pour wine tableside
  • Accurately record revenue and accept cash, credit card, room charges and direct billing payments
  • Perform basic cleaning tasks as needed or directed by supervisor
  • Assist with special events if needed
  • Answer telephone using appropriate etiquette
  • Develop and maintain positive working relationship with co-workers and others
  • Bus tables and assist with processing dirty dishes if necessary
  • Assist kitchen with prep work or plating if necessary
  • Clean all front of the house areas including windows, light fixtures and entrance as assigned
  • Fill water bottles, cut fruit, roll silverware, and complete other service-related tasks as assigned
    Job Qualifications
  • One year of prior food and beverage experience preferred
  • Prior guest relations training
  • Knowledge of proper food handling
  • Strong written/verbal communications skills
  • Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work with minimum supervision
  • Punctuality and reliable attendance are required
  • Proper food safety training and certification as described by law
  • Experience working with computers (MS Office/Google) POS (Micros, Aloha, etc.) and reservation software (Open Table)
  • Ensure various physical movements throughout the work areas, such as reaching, extending arms over head, bending and stooping are performed safely
  • Ability to push and pull vacuum cleaners as well as wheeled carts weighing up to 25 pounds  
    • Posted October 28, 2024

    Hotel Indigo New Orleans

    Feel The Rhythm Of The French Quarter

    Inspired by brass bands and rich, colorful costuming of locals, at Hotel Indigo New Orleans - French Quarter you will be “part of that number”. Nestled in the Central Business District on the St. Charles streetcar line, we are ideal for business travelers. Our newly renovated, pet-friendly hotel, originally built in 1837, weaves tradition with modernity. Offering 143 artfully designed guestrooms, including nine with balconies overlooking St. Charles and Common, we welcome you to our oasis in downtown New Orleans. Dine at our Cajun restaurant, Common Interest, and enjoy proximity to the city’s most notable venues, like Orpheum Theater, House of Blues, the Fillmore, Caesar’s Superdome, and Smoothie King Center. Your New Orleans adventure starts here!

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