Oscar's Cafe & Terrace Captain
Conrad Centennial Singapore
Two Temasek Boulevard
Singapore,
038982
Singapore
Description
A Oscar's Cafe & Terrace Captain with Conrad Hotels and Resorts is required to exercise their skills to ensure that all guests receive an excellent Guest and Member experience and is responsible for the proper functioning of the assigned section while working to achieve departmental targets.
What will I be doing?
A Oscar's Cafe & Terrace Captain would be required to supervise a team of Waiters/Junior Captains in the assigned station to ensure that services rendered to guests in the outlet are in accordance with the brand standards. Specifically, you will be responsible for performing the following tasks to the highest standards:
- Able to work in all areas of the respective outlet / restaurant of Food and Beverage
- Welcome guests in a polite and friendly manner
- Take and deliver customer orders, consistently demonstrating high levels of customer service
- Assist to prepare set ups for tables and/or rooms
- Check all team members task and utility to ensure smooth coordination between kitchen, bar and service
- Follow correct reporting procedures if faced with issues or challenges
- Manage guest queries in a timely and efficient manner
- To perform any assigned administrative task such as requisitions, operating equipment control and monitory inventory
- Ensure Food and Beverage orders are of a consistently good standard and delivered in a timely manner
- Up-sell with latest departmental incentives
- Ensure compliance of brand standards
- Strive to achieve departmental targets
- Ensure cleanliness of work areas
- Comply with hotel security, fire regulations and all health and safety legislation
- Comply with local licensing laws
- Be environmentally aware
- Assist other departments wherever necessary and maintain good working relationships
- To perform any other duties as assigned
Requirements
What are we looking for?
A Oscar's Cafe & Terrace Captain serving Hilton Worldwide Brand hotels and vacations are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
- Positive attitude
- Good communication skills
- Able to work on rotation & Midnight Shift
- Commitment to delivering high levels of customer service
- Flexibility to respond to a range of different work situation
- Ability to work on your own or in teams
- Previous Food & Beverage and/or industry experience
- Experience with cash handling
- Knowledge of Food Hygiene Regulations
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
Conrad Centennial Singapore
Experience The Best Of Marina Bay
Our hotel rises high above Marina Bay with panoramic views of the Singapore skyline. Enjoy spacious rooms and luxury suites, elegant restaurants, a rooftop pool, and an intimate spa. The hotel is near iconic landmarks such as Esplanade, Merlion Park, Suntec Convention Center, and the Singapore Flyer, as well as world class art museums and galleries.
Spanning 31 floors, our modern rooms are some of the largest in the city, starting from 40 square metres. Each room is awash with natural daylight and offers spectacular views of Marina Bay and the Singapore skyline.
Venture to dine at our hotel. Our offerings range from the timeless tradition of afternoon tea in the Lobby Lounge to traditional Chinese cuisine at Golden Peony. Try a delightful spread of local specialties at Oscar’s or have a nightcap on The Terrace.
Our 1,285 square meters of flexible event space includes two ballrooms and several meeting rooms. Host an event to remember with guidance from our event specialists.
Visit our fourth floor oasis, your destination for wellness and relaxation.
Unwind by the rooftop pool and take in the skyline views from a day bed. Indulge in a personalized treatment at Conrad Spa, or stay on top of your routine at our 24 hour fitness center.
