Photo of Courtyard Philadelphia Downtown, Philadelphia, PA

Room Attendant - Housekeeper

Courtyard Philadelphia Downtown

1421 Arch Street
Philadelphia, PA 19102

202 Room Hotel
Managed By HHM Hotels
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Full-Time

Opportunity:  Room Attendant

Clean and maintain guest rooms to ensure rooms meet established standards. 

Your Growth Path

Housekeeping Supervisor – Assistant Executive Housekeeper – Executive Housekeeper

Your Focus

  • Greet guests upon interaction with a warm and friendly greeting. 
  • Clean guest rooms according to standards within the allotted time frame by sweeping, mopping, scrubbing, or vacuuming.
  • Change bed linens and replace towels and other amenities.
  • Clean and polish furniture and fixtures; dust furniture, walls or equipment.
  • Notify managers concerning the need for repairs in guest rooms.
  • Process guest items left in rooms according to lost and found policy.
  • Follow sustainability guidelines and practices related to HHM’s EarthView program.
  • Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
  • Perform house person and lobby attendant duties when short staffed or during peak periods.
  • Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction. 
  • Ensure overall guest satisfaction.
  • Perform other duties as requested by management.

Your Background and Skills

  • High School diploma preferred.
  • Previous housekeeping experience required or equivalent training.
  • Understand and communicate in English.

HHM Hotels Benefits and Perks

  • Competitive wages for full time and part time opportunities
  • Medical, Dental and Vision Health Insurance
  • Paid Time Off
  • 401k Company Match
  • Free Basic Life Insurance
  • Travel Discounts
  • Commuter Transit and Commuter Parking Benefits
  • Employee Assistance and Wellness Program
  • Educational/Professional Development
  • Referral Bonus Program

Work Environment and Context

  • Work schedule varies and may include working on holidays, and weekends.
  • Requires standing for extended periods, walking, pushing and pulling, reaching, bending, squatting, kneeling, lifting up to 20 pounds and use of cleaning chemicals.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

Posted November 22, 2024

Courtyard Philadelphia Downtown

Welcome To Courtyard Philadelphia Downtown

Stay timeless chic at our historic Philadelphia, PA hotel

Housed in a century-old, 10-story Georgian revival-style structure once home to the city’s marquee YMCA, our boutique hotel in Philadelphia unlocks the city’s heart, history, and business district. Our 202 oversized rooms feature bold black-and-white décor and red accents to enhance rich millwork, paired with unique features like single-serve Illy coffee makers, mini-fridges, and free Wi-Fi. Meetings and weddings reside in our 9,000 square feet of stylish and natural light-filled event space, including our City Hall-view Grand Ballroom, a stately yet original setting for any gathering. Our hotel near Wells Fargo Center and venues in downtown Philadelphia are also just 1/2 block from the Pennsylvania Convention Center. Striking features and architectural detail awaken the eye: a skylight allows natural light to play through our 75-foot central atrium courtyard, while graceful archways and classic woodwork bring endless possibility to our airy restaurant in downtown Philadelphia. Travel the city in style.