Come and join our Team!! We are the premier property that is connected to the Hollywood Casino at the Meadows!
212 Racetrack Road
Washington,
PA
15301
Full Time employees receive health, dental and vision benefits (after 60 days), Discounted Hotel Rooms, 401K (after 6 months)
Come and join our Team!! We are the premier property that is connected to the Hollywood Casino at the Meadows!
About this job...
Room Attendants make a long-lasting impression and greatly influence the total guest experience. Cleaning each hotel guest room and public area to brand standard ensures a welcome and relaxing environment for our guests while they’re away from home. Room Attendants create beautiful spaces and have great attention to detail, making sure each element of the room is prepared for guest arrival or return. The primary responsibility of a Room Attendant is to deliver and exceed guest expectations, clean and style hotel rooms and public areas to brand standards, promptly address guest requests, and work collaboratively to resolve guest challenges.
What you'll be doing...
Clean and style hotel rooms and public areas efficiently, to brand expectations, and with great attention to detail.
Refresh and replenish guest rooms with amenities, supplies, linen, and applicable collateral to ensure all items are available for guest use according to brand standard.
Take proactive approach to prevent guest challenges by inspecting work, identifying and communicating maintenance concerns, and replacing items when necessary.
Effectively engage and build rapport with guests to identify needs and ensure guest satisfaction.
Take ownership to resolve guest challenges, working collaboratively with the hotel’s Guest Services team and hotel leadership.
Always maintain professionalism consistent with hotel brand and company expectations.
Know and communicate hotel emergency procedures; inform and assist guests in emergencies.
Take on additional tasks as necessary or assigned by hotel leadership.
Requirements...
Effective verbal and written communication skills
Must be able to speak, read, and write in primary language(s) used in the workplace
8+ hours per day; stand and walk frequently throughout the workday
Lift, lower, and maneuver up to 30 pounds occasionally
Reach, bend, stoop, and pivot frequently throughout the workday
Must be available weekends and holidays
Welcome to Hyatt Place. We’re eager to make a name for ourselves in south Pittsburgh with our contemporary hotel—and we think you’ll share our enthusiasm when you witness our world-class amenities firsthand.
Walk across our covered footbridge for an exclusive entrance to the Hollywood Casino at the Meadows. Grab a drink by the fire pit at our Parlay Lounge when you want to catch up with friends or catch your breath after a busy day. We can vouch for great experiences at any number of our on-site amenities, whether you’re poolside with the family, capitalizing on our business-friendly meeting space or exploring the city from our unbeatable location. Guests can also enjoy our complimentary Kitchen Skillet™ Breakfast Buffet.
Your long commutes end the instant you step inside our hotel. Pittsburgh is teaming with unique activities to pique the interest of even the pickiest person. Sports arenas are several miles away, Pittsburgh’s top energy companies are local to the area, the Golf Club of Washington is less than three miles from our hotel and delicious dining options are in every direction. To top it off, it only takes a quick ride on our free hotel shuttle to get to some of the best shopping destinations in Washington, like the Tanger Outlet Center.
For whatever reason your travels take you to Pittsburgh, rest assured that we have you covered on all fronts. Business travelers can brew a morning pick-me-up from their coffee/tea maker before tackling the day’s duties at their brand-new media and work center. Families can spend some downtime in front of the 42” HDTV at the close of a busy day. Big groups have nothing to worry about with our great room block options, where guests can reserve up to ten or more guestrooms for their next sport outing or corporate gathering.
With our complete event planning services, consider business meetings and retreats with over 10,000 sq. ft. of flexible meeting space.
And our amenities are perfect for parties, weddings, fundraisers and special galas. We can also provide excellent group plans, tours and VIP Treatment at the Hollywood Casino at the Meadows.