Drop & Count Staff
Under general supervision of the Drop & Count Supervisor, the Drop & Count Staff is responsible for verifying all Cages for the cold box count before the slot drop. Disburses cold boxes at all machines that are scheduled to be dropped per zone. Removes hot boxes from slot machines and ensures that all hot boxes are secured and accounted for. The Drop & Count Staff opens and sorts the contents of the table games, CDU, ATM and gaming machine drop boxes, which consists of counting currency and chips removed from the drop boxes and recording and accounting for the currency and chips. In addition, the Drop & Count Staff member accurately follows all policies and procedures, while ensuring compliance with the Gaming Commission’s Tribal Gaming Minimum Internal Controls (TICS) and the Gaming Commission Regulations (GCR), by studying the standards, adherence to requirements and advising management on needed actions.
Essential Duties & Responsibilities
1. Open slot machines, pulls hot boxes, replace with cold box, and secure doors of slot machine. Place all hot boxes in secured cages. Reports any machine errors or issues to Drop & Count Supervisor and/or Slot Tech. Delivers cart to Count Room once all box counts are verified by a Drop & Count Supervisor.
2. Responsible for accurately preparing and processing of high volume gaming machine currency and tickets, Table Games Chips and currency, and Ticket Redemption Unit currency and tickets. Places cold boxes at all slot machines in designated zones.
3. Prepares cages and verifies cold box count before the slot drop. Places cages on the slot floor in the predesignated zones set by accounting for the current day. Places cold boxes at all slot machines in designated zones. Operates currency counters, computers and assigned software. Complies with operational procedures, processes and all regulations. Signs all necessary forms of documentation for counts completed for submission to Casino Accounting, Table Games and Cage Operations departments.
4. Safeguards enterprise assets and prepares all necessary paperwork to support and reconcile all cold and hot boxes, money and vouchers collected and counted. Maintains security of cage carts, access cards, drop and soft count keys while on duty.
5. Perform other duties as assigned to support the efficient operation of the department.
Education/Experience/Qualifications
- High School Diploma or GED required.
- Minimum one (1) year of related experience and/or training with high volumes of cash preferred.
- Requires eye and hand coordination and manual dexterity; requires the ability to distinguish letters, numbers and symbols; requires the use of a computer, coin counter, calculator, copier and telephone.
- Must maintain high confidentiality.
- Working knowledge of the Gaming Industry and the legal regulations governing gaming preferred.
Certificates/Licenses/Registrations
- At the discretion of the San Manuel Tribal Gaming Commission, you may be required to obtain and maintain a gaming license.
Yaamava’ Resort and Casino at San Manuel will make reasonable accommodations in compliance with applicable law.
As one of the largest private employers in the Inland Empire, San Manuel deeply cares about the future, growth and well-being of its employees. Join our team today!
Yaamava’ Resort & Casino at San Manuel
Yaamava’ Resort & Casino at San Manuel is located just 60 minutes from downtown Los Angeles in the city of Highland, CA. It is one of the largest casinos on the West Coast, with 7,000 slot machines, 150 table games, and five high-limit rooms. We are one of the top 10 largest casino resorts in the US.
Guests enjoy sweeping views of the San Bernardino Mountains, live entertainment, and a full array of dining options, which include The Pines Modern Steakhouse, Hong Bao Kitchen, Serrano Vista Cafe, Rock & Brews, Chingon Kitchen, Big Mo’ Cafe, and 11 bars and lounges.
The Serrano Spa earned a Forbes Travel Guide Five-Star award, and The Pines Modern Steakhouse and Yaamava’ Resorteach earned a Forbes Travel Guide Four-Star award, with all three being the first in the Inland Empire to receive such designation. Yaamava' Resort and Casino at San Manuel also received two 2023 AAA Four Diamonds ratings for the new hotel and The Pines Modern Steakhouse.
Our hotel features a 17-story tower with 432 guest rooms & suites. Guests relax in an elevated pool with a bar and private cabanas, the lavish full-service Serrano spa and salon, a health and fitness center, a full array of dining options, multiple bars and lounges, and luxe retail shops.
Indian gaming in California is an exciting, thriving industry. Whether working on the casino floor or providing support to gaming operations as a “behind the scenes” employee, you can contribute to a dynamic and challenging business and have opportunities to learn and grow with the gaming industry.
At San Manuel, our team members define us. Working at San Manuel is more than just a job. It is a career that will help you grow into the successful professional you want to be.
Click here to see why you’ll want to work on our Team
Our benefits focus on five key areas of wellness - financial, emotional, physical, social, and occupational - because we know it takes more than a salary to thrive. The benefits under each category include everything from retirement, insurance and dental benefits to emotional wellness programs, home repair services, and much more.
