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Assistant Housekeeping Manager

Hyatt Regency Schaumburg, Chicago

1800 East Golf Road
Schaumburg, IL 60173

468 Room Hotel
Compensation: based on experience, Full-Time

The Hyatt Regency Schaumburg is an upscale hotel located across from the Woodfield Mall and just 15 minutes from O’Hare. The Hyatt Regency Schaumburg was recently renovated to satisfy a discerning clientele who share a common need for value without sacrifice.

An integral part of the Hyatt Regency Schaumburg’s success will be attributed to this position with a hands on approach to guest satisfaction and service team stewardship that will dictate first and lasting impressions people have of the Hyatt Regency Schaumburg.

We are currently seeking an Assistant Housekeeping Manager

POSITION PURPOSE: Provide clean and properly stocked guest rooms in a timely manner to meet established standards of quality, service and cleanliness.

We Offer the Following Benefits:

· Free Shift meal

· Travel, dining and movie discounts

· Health, Dental & Vision coverage and Life insurance

· Matching 401K

Job Duties & Functions

Approach all encounters with guests and associates in an attentive, friendly, courteous and service oriented manner.

• Maintain regular attendance as required by scheduling which will vary according to the needs of the hotel.

• Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working (per brand standards)

• Comply at all times with standards and regulations to encourage safe and efficient hotel operations.

• Assists Director to establish and maintain a key control system for the department.

• Operate radios efficiently and professionally in communicating with hotel staff.

• Assists to ensure the proper use of radio etiquette within the housekeeping department.

• Monitor and assists all Housekeeping and Laundry leadership.

• Assists to ensure compliance to company and brand training using the steps to effective training

• Helps with monthly department meetings with housekeeping staff 

• Assists with preparation of Associate Schedule according to the business forecast, payroll budget guidelines and productivity requirements. 

• Maintain standards regarding Purchase Orders, vouchering of invoices and checkbook accounting

• Ensure guest privacy and security 

• Train and review all "House Safety" rules and procedures with Housekeeping staff.

• May help to lead and facilitate monthly all-associate team meetings, and any other functions required by management.

• Maintain a professional working relationship and promote open lines of communication with other managers, associates and all other departments.

• May help to conduct weekly walk through with General Manager and Property Engineer.

• Establish, with Director's approval, any additional standards as needed for the Housekeeping Department.

• Review Guest Request log daily to ensure that all requests have been met, taking proactive steps to address problems before they occur.

• Ensure completion of regular maintenance and cleaning projects on a biannual basis.

• Monitor all V.I.P.'s, special guests and requests.

• Perform any other duties as requested by the Director Housekeeping.

Posted September 26, 2024

Hyatt Regency Schaumburg, Chicago

Newly Renovated Hotel In Schaumburg Near Woodfield Mall

Our hotel offers modern upscale accommodations just 15 minutes from O’Hare Airport, 30 minutes from downtown Chicago, and minutes from Schaumburg business offices. Stay at the best upscale hotel in Schaumburg near Woodfield Mall. Save up to 10% by booking World Of Hyatt member rates on this website.