Director of Stewarding and Hygiene Operations

Description

After undergoing a transformative restoration, Waldorf Astoria New York is set to reignite its magnetic allure.  Waldorf Astoria New York is seeking a talented Executive Steward to unveil a new era of luxury which embodies the spirit of New York City.

With a fresh, modern expression of its rich, authentic legacy, Waldorf Astoria New York provides guests the exceptional environment and the personalized attention of True Waldorf Service that creates unforgettable experiences for discerning travelers with 375 rooms (plus 375 residences), 40,000 square feet of event space, holistic spa and wellness programming, and a celebrity chef partnership. In landmark destinations around the world, Waldorf Astoria Hotels & Resorts reflect the culture and history of their extraordinary locations. 

In this role, you will oversee Stewarding operations of the Waldorf Astoria New York managing a large team supporting the production of exceptional and varied food and beverage offerings. 

The ideal candidate will be a remarkable leader, exceptional strategic planner, creative thinker, with well-rounded experience, a passion for delivering unique and memorable experiences, and the ability to drive the business forward through innovation and fostering a positive culture. 

What will I be doing?

The Executive Steward is responsible for managing and directing stewarding operations to ensure the full support of the food and beverage department of Waldorf Astoria New York.  Specifically, you will be responsible for performing the following tasks to the highest standards:

• Manage all stewarding operations to include, but not limited to, inventory management, maintenance of sanitation and cleanliness standards, systems management, budget and forecasting, health inspections, safety initiatives, report generation, department management, meeting participation and facilitation, implementation of policies and procedures, cost controls and overall profitability
• Lead staff in daily coordination and distribution food and beverage support items
• Oversee equipment storage and distribution according to established standards
• Monitor and develop team member performance to include, but not limited to, providing supervision and professional development, scheduling, conducting counselling and evaluations and delivering recognition and reward
• Recruit, interview and train team members
• Ensure compliance with health, safety, sanitation and alcohol awareness standards and prepare for health inspections

The annual salary range for this role is $110,000- $120,000 and is based on applicable and specialized experience.

Requirements

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And our amazing Team Members are at the heart of it all!

The Benefits- Hilton is proud to have an award-winning workplace culture ranking #2 Best Company To Work For in the U.S.

We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as: 

• Health insurance 
• Career growth and development 
• Team Member Resource Groups
• Recognition and rewards programs
• Go Hilton travel discount program 
• Best-in-Class Paid Time Off (PTO)  
• Supportive parental leave
• Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
• Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)

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