Photo of Norfolk Waterside Marriott, Norfolk, VA

Accounting Clerk

Norfolk Waterside Marriott

235 East Main Street
Norfolk, VA 23510

405 Room Hotel
Managed By Concord Hospitality Enterprises
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Full-Time

Description

An Accounting Clerk is responsible for responding to guest inquiries, resolving guest billing disputes, performing month-end duties and preparing daily receivables in the hotel's continuing effort to deliver outstanding guest service and financial profitability.

What will I be doing?

As an Accounting Clerk, you would be responsible for responding to guest inquiries, resolving guest billing disputes, performing month-end duties and preparing daily receivables in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

  • Respond to guest inquiries, charge inquiries and requests in a timely, friendly and efficient manner
  • Research and resolve guest billing disputes in a timely, friendly and efficient manner
  • Prepare and complete all month-end responsibilities, including but not limited to, preparing reports and setting up late bills
  • Prepare and post daily receivables from event contracts and balance totals to the General Ledger
  • Coordinate and verify receiving tickets, purchase orders and invoices for proper coding and approval signature
  • Review all final statements for accuracy, make necessary corrections and mail sales contracts to clients in a timely manner
  • Prepare journal entries
  • Answer guest service calls, contact guests via telephone, complete telephone request forms and send correspondence/folios to guests (e-mail, facsimile, mail, etc.)

    • QUALIFICATIONS: High school diploma or equivalent with knowledge of basic accounting. Computer literate. Good communication and interpersonal skills. Must have command of the English language, written and verbal. Must have mathematical skills. Must be proficient and experienced with current computer software programs. Prior A/R & Collections experience a plus.

    Here are some reasons our associates like working for us:

    Benefits:

    We offer competitive wages. Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities.

    Why Concord?

    Our culture is based on our five Cornerstones and they are what we consider our foundation: Quality, Integrity, Community, Profitability, and Fun. It’s important to us to provide a great work environment for our associates and we strive to hire the BEST associates in the market.

    Our “Associate First” culture supports and inspires personal development both within the workplace and beyond. Concord’s associates are what our company is built on, and we strive to recognize them for their hard work, dedication, and commitment to excellence. We value work life balance, diversity, and our commitment to provide the best customer service and quality accommodations in every market we exist.

    If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer. We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace.

    $17 hour

    Posted September 13, 2024

    Norfolk Waterside Marriott

    Discover Norfolk from our hotel's prime downtown location

    Refined luxury and stylish comfort come together brilliantly at Norfolk Waterside Marriott. Perched in the heart of the citys charming downtown district, our hotel is conveniently connected to Waterside Convention Center also just moments from the USS Wisconsin and cruises on the Spirit of Norfolk. Stretch out in your well-appointed room or suite, all of which have been re-designed and offer river or city views, plush bedding and modern amenities. Challenge yourself with a workout in our hotel's state-of-the-art gym or enjoy a swim in the heated indoor pool. Begin your day with our lobby cafe STEAM where We Proudly Serve Starbucks or START, our full service breakfast restaurant. Complete your day with a glass of wine, craft cocktail, and enjoy the distinctive menu in our recently opened Italian Steakhouse, Capo Capo. Plan your next event in downtown Norfolk in one of our elegant ballroom venues or on our Riverview Terrace.

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