Photo of Conrad Centennial Singapore, Singapore, Singapore

Housekeeping Supervisor

Conrad Centennial Singapore

Two Temasek Boulevard
Singapore, 038982
Singapore

512 Room Hotel
Managed By Hilton
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Full-Time

Description

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.   

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.  

The Housekeeping Supervisor is responsible for the standard of cleanliness in rooms, corridors and to provide excellent service to guests. 

What will I be doing? 

As the Housekeeping Supervisor, you will be responsible for performing the following tasks to the highest standards: 

  • Responsible for the highest standard of cleaning on assigned floors and guestrooms during your shift. 
  • Work closely with the front desk team to ensure correct room status at all times. 
  • Ensure guest privacy is respected when DND status is displayed. 
  • Supervise the turndown service. 
  • Responsible for strict key control. 
  • Regularly inspect guest floor corridors and public areas. 
  • Report maintenance issues promptly to Engineering. 
  • Ensure compliance of lost and found procedures. 
  • Keep floors, linen rooms and pantries neat and tidy. 
  • Monitor productivity of the assigned Room Attendant. 
  • Check team members’ grooming, personal hygiene and appearance. 
  • Assist with team members’ training and development. 
  • Provide ongoing advice and support to team members under your supervision. 
  • Provide one to one instruction to team members when required. 
  • Seek opportunities to improve guest service consistently from guests’ comments.  
  • Take appropriate action to resolve guests’ complaints. 
  • Ensure all reports are completed on a timely basis. 
  • Adhere by the hotel’s policies and procedures, Hilton code of business conduct, the hotel’s team member handbook, security and emergency policies and procedures. 
  • Perform any duties assigned by the Management team deemed necessary. 
  • The Management reserves the right to make changes to this job description at its sole discretion and without advance notice. 

    Requirements

    What are we looking for? 

    A Housekeeping Supervisor serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: 

  • At least 3 years of guestroom work experience. 
  • Good written and verbal skills. 
  • Fluent in English to meet busines needs, advantageous. 
  • Good knowledge of Housekeeping office’s daily operation. 
  • Proficient in Microsoft Office, housekeeping Opera and OnQ systems. 
  • Actively listen to others and build on good ideas. 

    What will it be like to work for Hilton? 

    Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! 

    • Posted October 28, 2024

    Conrad Centennial Singapore

    Experience The Best Of Marina Bay

    Our hotel rises high above Marina Bay with panoramic views of the Singapore skyline. Enjoy spacious rooms and luxury suites, elegant restaurants, a rooftop pool, and an intimate spa. The hotel is near iconic landmarks such as Esplanade, Merlion Park, Suntec Convention Center, and the Singapore Flyer, as well as world class art museums and galleries.

    Spanning 31 floors, our modern rooms are some of the largest in the city, starting from 40 square metres. Each room is awash with natural daylight and offers spectacular views of Marina Bay and the Singapore skyline.

    Venture to dine at our hotel. Our offerings range from the timeless tradition of afternoon tea in the Lobby Lounge to traditional Chinese cuisine at Golden Peony. Try a delightful spread of local specialties at Oscar’s or have a nightcap on The Terrace.

    Our 1,285 square meters of flexible event space includes two ballrooms and several meeting rooms. Host an event to remember with guidance from our event specialists.

    Visit our fourth floor oasis, your destination for wellness and relaxation.

    Unwind by the rooftop pool and take in the skyline views from a day bed. Indulge in a personalized treatment at Conrad Spa, or stay on top of your routine at our 24 hour fitness center.

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