Promotions Coordinator

Description

Job Overview

The Promotions and Special Events Coordinator assists the Promotions and Special Events Manager in the aspects of creation, development, implementation, and execution of all promotional and special events for Wind Creek Hospitality Properties. Assists in the effective management, tracking, and reporting of promotional and special events and provides additional support to the overall management team.

Purpose

Our genuine engagement and positive energy provide guests an escape from their routine into our exciting fantasy world of fun, chance, and possibility, where everyone feels a sense of belonging and importance.

Value System

Our enthusiastic commitment to our purpose inspires and empowers us to do everything right, have fun, and be the best. We will be recognized fairly, elevating our levels of personal accountability, and focus on our customer. The resulting creation of wealth will grow opportunities for all.

Duties And Responsibilities

• Assists with the conception, design and execution of promotions and special events for WCH Properties
• Develops the theme, format and budget specifications for specific promotions and Special Events
• Coordinates promotions and special events (New Year’s Eve parties and VIP parties etc.) by staffing events, preparing and distributing employee communications, identifying and contacting suitable vendors, placing and tracking equipment and supply purchases and overseeing placement of casino signage
• Evaluates success of promotional, special events and activities by generating reports, analyzing report data, and preparing written assessments and recommendations for review by Property Marketing Manager
• Tracks and pays promotion and special event expenses by receiving invoices, reviewing and verifying invoices for accuracy, and approving and submitting invoices to Accounting for payment
• Keeps promotional collateral and Digital Media on the floor up to date
• Acts as an entertainer and mascot for the property
• Offers excellent guest services based on BOP’s
• Offers suggestions on gifts and prizes that are incorporated into the events and promotions
• Creates a winning environment and congratulates the winners
• Maintains Social Media and makes suggestions on building a larger following
• Completes required paperwork and reporting for the promotion winners including winners’ releases and IRS 1099 forms
• Other duties and responsibilities as assigned

Job Requirements (Please Ensure You Meet The Listed Requirements Prior To Applying)

• High School Diploma or GED required
• Must be twenty-one (21) years of age or older
• Bachelor of Arts Degree in Marketing, Business Administration or Public relations – preferred
• Minimum two (2) years’ planning and executing promotions and events - required
• Must pass an interview panel regarding communication skills, guest services skills, and obvious demonstration of a naturally outgoing, friendly, helpful personality and positive attitude (job audition will be required)
• Must have excellent organizational skills, strong computer skills with experience in word processing, databases and spreadsheets
• Demonstrated ability to communicate, in English, effectively both verbally and in writing, and understand and carry out instructions furnished in written, oral, or diagram formats
• Excellent interpersonal, customer service, communication, team building, and problem solving skills are required
• Ability to perform data entry assignments, complete forms, documents, and written reports, analyze data and make sound recommendations
• Must successfully pass job interview, including a guest service audition
• Must be able to work independently and as part of a team; Must be able to deal effectively with diverse departments, external vendors and agencies, and have flexibility to work in an ever-changing environment
• Ability to work in a fast-paced environment and meet deadlines
• Ability to prioritize and perform multiple tasks and assignments
• Must be able to get along well with all levels of the organization and excel in a team oriented environment
• Ability to maintain professionalism and composure
• Must be able to work various hours as needed including nights, holidays and weekends
• Willing to travel and participate in training as recommended or required
• Must have an Occupational License (or the ability to obtain and maintain a license) pursuant to the Illinois Gaming Act and remain in good standing with the Illinois Gaming Board as a requirement for this position

On-line applications are accepted at http://www.windcreekhospitality.com/Careers.  For internal employees please submit your Internal Job Posting Form to your property’s Human Resources office.