Photo of The London West Hollywood at Beverly Hills, West Hollywood, CA

Room Attendant

The London West Hollywood at Beverly Hills

1020 North San Vicente Blvd.
West Hollywood, CA 90069

226 Room Hotel
Managed By Northwood Hospitality
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Compensation: $30.00 per hour, Full-Time

Job Description

The Housekeeping Room Attendant is responsible for providing a clean room product and maintaining a sense of urgency in handling all related matters. 
  • Attend team briefings.
  • Greet all guests and anticipate their needs. 
  • Ensure confidentiality of hotel guests.
  • Follow proper procedures for entry into guest rooms.
  • Accommodate guest requests for housekeeping items or additional supplies expediently and courteously. Follow up on delivery and return of all such items.
  • Monitor and handle guest complaints following guest services training procedures and ensure guest satisfaction, immediately reporting any complaints to the supervisor.
  • Ensure security of guest room access and hotel property and any assigned keys.
  • Use correct cleaning chemicals for designated surfaces, according to OSHA regulations and hotel requirements.
  • Clean guest rooms by category of priority or as directed in line up and service assigned guest rooms. 
  • Replace tissue, bathroom amenities, laundry bags and slips.
  • Remove dirty bed linens and make bed with clean linens.
  • Remove items left by guests from closets and dressers and turn over any lost and found items immediately. 
  • Dust inside closets, polish all furniture, clean all appliances and lamps.
  • Ensure proper working order of all lamps, radios and other appliances.
  • Realign furniture to floor plan.
  • Check under bed(s), chairs and sofa for debris and remove if present.
  • Inspect condition of all furniture and report any damages to the team leader.
  • Inspect condition of amenities on desk, drawers and guest service directory; replace as needed.
  • Remove dust, dirt, marks and fingerprints from doors, A/C unit, vents, grids and thermostat, baseboards, ledges and corners.
  • Vacuum carpet and spray air freshener in guest rooms as well as under the bed and around in the corridor.
  • Maintain complete working knowledge of V.I.P.’s, scheduled in-house group names, background, activities, locations and times as well as special requests/arrangements.
  • Correctly use and maintain equipment.
  • Complete minibar duties - restocking products, charging to guest, keeping inventory.
  • Fold towels, sort linen, wash terry.
  • Stock closets as needed.
  • Follow all department policies and service procedures. Perform other duties as assigned.
    • Job Requirements:
  • High school diploma or GED preferred
  • 18 years of age
  • Housekeeping experience preferred, will train
  • Ability to maintain strict confidentiality
    • Posted July 11, 2024

    The London West Hollywood at Beverly Hills

    ICONIC GLAMOUR AND STYLISH ALLURE

    The London West Hollywood at Beverly Hills

    World's Best Award-Winner "The Top 15 Hotels in Los Angeles"
    6 Years Running

    THE EPITOME OF LAID-BACK GLAMOUR IN THE HEART OF LOS ANGELES
    The London West Hollywood is a stylish sanctuary in the most vibrant neighborhood of Los Angeles. Located at the base of the Hollywood Hills and adjacent to Beverly Hills, West Hollywood continues to emerge as a dynamic creative hub that embodies the quintessential L.A. lifestyle. Comprised of three main districts—the iconic Sunset Strip, the eclectic Santa Monica Blvd., and the cutting-edge West Hollywood Design District—“WeHo” packs some of L.A.’s hottest destinations, coolest restaurants, and chicest shops into just under two square miles. And The London is the quintessential urban oasis ideally located in the heart of everything that West Hollywood has to offer.

    From our unbeatable location in one the most walkable areas in greater Los Angeles, guests can easily stroll to some of the city’s most sought-after restaurants, including Craig’s, Cecconi's, and La Boheme. Home to L.A.’s best art galleries, WeHo’s Design District is also where you’ll find world-class boutiques like Amanu, The Great, and Rag & Bone. The Sunset Strip’s storied music venues, including The Roxy Theatre, Whisky a Go-Go, continue to draw crowds night after night, while world-class cultural attractions like the L.A.’s Museum Row are also close by.

    Ideally located at the crossroads of Beverly Hills and central LA, The London West Hollywood is a tranquil urban oasis that epitomizes modern luxury for the most discerning guests. Our spacious, all-suite accommodations combine sophisticated comfort, awe-inspiring views, and a signature sense of California cool. The best in West Hollywood luxury hotels, our impeccable service, exquisite food and drink offerings, and wide array of unparalleled amenities create a truly unforgettable experience.

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