NPO Coordinator

The Opportunity 

Delaware North Sportservice is hiring a full-time Non-Profit Organization Coordinator to join our team at Climate Pledge Arena in Seattle, Washington. If you have a passion to work in a collaborative team, join us to kick off your new career. As an NPO Coordinator, you will be recruiting, training, and managing non-profit groups at Climate Pledge Arena. Apply now and enjoy an experience working in a thrilling environment where you will never have a dull day at work.

Pay

$28.00 - $30.00 / hourInformation on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer.

Benefits 

We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

• Weekly pay
• Employee assistance program 
• Training and development opportunities
• Employee discounts
• Flexible work schedules

Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, and tuition and/or professional certification reimbursement.

Responsibilities 

• Verify NPO meets all criteria.
• Coordinates training schedules for NPOs and delivers training on compliance with federal, state, and local regulations regarding alcohol and sanitation.
• Ensure NPO groups follow company policy on guest service and technical training.
• Assist with check-in and check-out for non-profit volunteers and Delaware North associates on event days.
• Schedule and supervise NPO groups on event days.
• Track and organize non-profit group contracts.
• Prepares all reports needed for NPOs on event day.
• Prepares all security badges and credentials necessary for event day.
• Prepare concessions and non-profit group productivity reports after each event.
• Assists with the commission compensation reports.
• Ensure NPO staff has all proper uniforms for the event.
• Ensure NPO staff follows all building rules - discipline may be necessary at times.
• Have a basic understanding of how a concession stand operates to be able to answer questions about the subject.
• Lead the employee engagement team.

Qualifications 

• Must be at least 21 years old.
• Must be able to work days, evenings, weekends, and holidays, as needed.
• Previous supervisory experience managing teams preferred.
• Previous experience with non-profits preferred.
• Must be self-motivated, able to work without direct supervision, and eager to be challenged and initiate projects and opportunities.
• Must be able to implement rules and direct staff.
• Excellent communication skills, written and verbal.
• Excellent customer service and employee relations skills.
• Basic math skills; ability to accurately account for inventory.

Physical Requirements 

• Ability to stand and walk for entire length of shift.
• Ability to lift and carry stock items up to 50 pounds.
• Constant standing, bending, reaching and repetitive motions.
• May be exposed to variable temperatures, including extreme heat and cold, depending on season.

Shift Details 

Day shiftEvening shiftMonday to FridayEvenings as neededWeekends

Who We Are 

Delaware North manages food and beverage services at Climate Pledge Arena, home of the NHL’s Seattle Kraken, WNBA’s Seattle Storm, and premier live music and entertainment. The 740,000-square-foot, renewable energy-powered building is the first net zero-certified arena in the world! Delaware North’s Climate Collective offers the most locally focused, sustainable menu in the sports and entertainment industry.

At Delaware North, you’ll love where you work, who you work with, and how your day unfolds. Whether it’s in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there’s no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us.

Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.