Marketing Programming Specialist

The Marketing Programming Specialist executes day-to-day assigned marketing responsibilities. Including all marketing activities: publicity, direct mail, advertising, creative production, special events, casino promotions, C store and Hotel marketing activities, and compiling assessments, records, and data for determining future disposition of each Marketing program.

This list of duties and responsibilities is illustrative only of the tasks performed by this position and is not all-inclusive.

MINIMUM QUALIFICATIONS:

• Must be a minimum of 21 years of age.
• High School Diploma or G.E.D equivalent and five (5) years of Marketing and promotion experience required.
• Bachelor’s Degree in Marketing, Sales, or related field preferred.
• Good interpersonal communication and project management skills required.
• Required to pass a pre-employment drug screening and obtain and maintain an Osage Nation gaming license.
• Required to provide documents to show the applicant is eligible to work in the United States.
• Osage, Native American, and Veteran preference shall apply to all positions at Osage Casinos.
• Applicants must be able to perform all essential functions of job duties with or without reasonable accommodation.

COMMUNICATION:

• Makes efforts to keep informed of company information and communications by reviewing property bulletin boards, digital signage, and company newsletter.
• Effectively communicates concerns and information to supervisor and listens to communication from supervisor.
• Effectively relates ideas for improvements to supervisor and management in accordance with chain of command.
• Responsible for internal Marketing communications and providing timely updates to property operations management teams.

DEPARTMENT OPERATIONS:

• Supports the Marketing Programming Supervisor with the planning of casino promotional events and coordinates various property marketing functions including promotions, along with the development of support materials and systems.
• Maintains primary responsibility for the implementation of all promotions at the assigned property or properties.
• Manages projects within approved budgetary constraints. Provides variance justification and documentation as required.
• Reconciles bills with insertion/job orders as they come in. Investigates and follows up on any variances. Submits correct bills for payment to accounts payable in accordance with company procedures.
• Manages paperwork required to pay vendors through purchase requisitions and checking disbursements.
• Maintains current competitor marketing and promotional events knowledge including collection of collateral materials. Maintains a cataloged library of all company and competitor electronic advertising and publicity.
• Ensures advertisements are approved by necessary departments/individuals in accordance with Company guidelines prior to releasing them for publication, distribution, or display.
• Under the direction of Marketing Programming Supervisor, establishes entertainment, production and decor needs for designated special events within budget constraints.
• Prepares proposals for events outlining the entire entertainment package designed for the specific event. Prepares end-of-the-month reports.
• Attends events to ensure customer satisfaction and supervises the set-up and tear down of designated events.
• Assists marketing staff in planning events that promote partner programs.
• Contributes to a team effort and accomplishes related results as required.
• Performs all other related and compatible duties as assigned.

GUEST SERVICE:

• Provides excellent internal and external guest services, always treating internal and external guests with courtesy and consideration.
• Cooperates and communicates with all fellow employees, always exhibiting mutual respect and consistently projecting a positive, helpful image/attitude.

REGULATORY COMPLIANCE:

• Maintains excellent working relationships with other Company staff and all applicable regulatory commissions and other agencies as may be applicable to ensure compliance.
• Performs all duties in accordance with company core values, objectives of the Osage Nation, internal policies and procedures, as well, as applicable laws and gaming regulations, including but not limited to, the state-tribal compact, IGRA, MICS, ONGR, the Bank Secrecy Act, Office of Foreign Asset Control, USA Patriot Act and Privacy Act.

KNOWLEDGE, SKILLS, AND ABILITIES:

• Read, write, speak, and understand the English language. Read Company or departmental reports, newsletters, and documents to stay up updated on important legislation, economic indicators, regulatory requirements, business development and competitive dynamics.
• Perform routine and complex mathematical computations.
• Protect the Company’s value by keeping information confidential.
• Perform assigned tasks under limited supervision. Follow written and verbal instructions.
• Establish and maintain positive relationships with managerial staff, co-workers, guests, and the public. Work well alone or within a team.
• Communicate information and suggestions in oral and written form. Prepare written documents and complete reports as required.
• Utilize MS Office products to an intermediate skill level.
• Exercise reasonable judgment and seek guidance for decisions in a manner consistent with the essential job duties and responsibilities.
• See problems and avoid situations that could be deemed illegal or represent a safety hazard to fellow employees or guests.
• Respond to inquiries or complaints from employees, guests, regulatory agencies, and others.
• Travel locally, or between properties as needed.
• Maintain physical condition and stamina appropriate to performance of assigned duties.
• Update job knowledge by participating in educational opportunities; attending expos or conventions; and developing or maintaining professional networks.

PHYSICAL DEMANDS:

• The employee is also regularly required to stand for extensive periods of time, walk, sit, and use hands to finger, handle, or feel objects, tools, or controls.
• Ability to sit, stoop, kneel, crawl, balance, or crouch while performing duties.
• Ability to use hands to finger, handle, or feel.
• Ability to use arms to reach and lift above shoulders.
• Must have normal auditory and good verbal communication.
• Must be able to endure heights.
• Ability to lift upwards of 25 pounds.
• Ability to drag, push, or pull up to 50 pounds.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

WORK ENVIRONMENT:

• Work is typically performed within an office and casino setting.
• Exposure to second-hand smoke.
• Evening and weekend shifts, extended hours, and irregular shifts may be required. Ability to work nights and weekends required.
• Noise level in the work environment is moderate to high.
• The employee is regularly exposed to risks associated with travel between properties and back and forth to other areas as may be required due to business demands.
• The employee may be exposed to the risks associated with attempting to resolve issues with extremely irate or difficult people.