Team Member Housing and Programs Manager

The Opportunity 

Delaware North Parks and Resorts is hiring a Team Member Housing and Programs Manager to join our team at our properties at Grand Canyon National Park in Grand Canyon, Arizona. As a Team Member Housing and Programs Manager, you will be providing operational support to leaders and team members, successfully overseeing team member housing, recreation, training, and transportation programs. If you enjoy working with people from diverse backgrounds, like a fast-paced job, and seek hands-on learning, our Parks and Resorts team invites you to apply today.    

Pay

Minimum – Anticipated Maximum Base Salary: $56900 - $76800 / year

In addition to base salary, we offer an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. The advertised pay range represents what we believe at the time of this job posting, that we would be willing to pay for this position. Only in special circumstances, where a candidate has education, training, or experience that far exceeds the requirements for the position, would we consider paying higher than the stated range. Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer.

Benefits 

At Delaware North, we care about our team members' personal and professional journeys. These are just some of the benefits we offer: 

• Medical, dental, and vision insurance
• 401(k) with up to 4% company match 
• Annual performance bonus based on level, as well as individual, company, and location performance
• Paid vacation days and holidays
• Paid parental bonding leave
• Tuition and/or professional certification reimbursement
• Generous friends-and-family discounts at many of our hotels and resorts

Responsibilities 

• Oversee the check-in and check-out process, reporting any necessary corrective action and assisting in general relations between team members, the National Park Service, and Delaware North to ensure compliance with company policies and housing directives
• Supervise Housing Attendants and Drivers, including management of schedules and follow up on all cleaning, landscaping, general maintenance, and deficiencies related to housing
• Work closely with the maintenance department and outside contractors for any repairs and issuing of work orders, ensuring pest management for housing units follow National Park Service guidelines
• Coordinate, source, and administer capital projects for company housing
• Collaborate with leadership to plan and schedule team member activities, field trips, and events to promote a healthy, balanced work life environment
• Drive a company vehicle as needed

Qualifications 

• High school diploma or GED required, Bachelor's degree in business, HR, or similar is preferred
• A minimum of 3 years of experience in human resources, operations, or hospitality management experience required
• Minimum of 1 years of supervisory experience required
• Minimum of 1 year of experience working in a National Parks required 
• Property management experience and proficiency in Spanish preferred 
• Proficient in all Microsoft Office products, including advanced proficiency in Excel
• Valid driver's license is required

Physical Requirements 

• Must be able to bend, stoop, and climb stairs frequently
• Ability to stand for prolonged periods of time
• Ability to lift up to 50 pounds
• Requires frequent driving of company vehicles and occasional driving in winter conditions

Shift Details 

Day shiftEvenings as neededOvertime as needed

Who We Are 

Delaware North's operations in Grand Canyon National Park offer the opportunity to experience living and working in one of the natural wonders of the world. We provide a variety of employee housing options including shared trailers, apartments, dorm rooms, and houses, with amenities including a community center, free internet, workout, and recreational equipment. We also offer team member food and retail discounts.

At Delaware North, you’ll love where you work, who you work with, and how your day unfolds. Whether it’s in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there’s no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us.

Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.