6902 East Greenway Parkway
Scottsdale,
AZ
85254
Full-Time
Enter status of rooms cleaned. Complete checklists to report cleanliness and condition of each assigned area. Complete required Housekeeping paperwork. Identify room assignments and type of cleaning required for each room. Inspect guest rooms after being cleaned by Housekeeper. Respond promptly to requests from guests and other departments. Enter guest rooms following procedures for gaining access and ensuring vacancy before entering.
Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; properly store flammable materials. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Ensure adherence to quality expectations and standards; identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language. Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Enter and locate work-related information using computers and/or point of sale systems. Visually verify and interpret written documents. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATION
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
Immerse yourself in luxury at The Westin Kierland Resort & Spa. Located in the stunning Sonoran Desert of Scottsdale, AZ, our resort offers an ideal getaway, just steps from upscale shopping, dining and entertainment in Kierland Commons. Play on three golf courses at Kierland Golf Club. Enjoy our Adventure Water Park, with a 900-foot lazy river, a 110-foot waterslide, the FlowRider, an adult pool, cabanas and islands. Escape to our spa for a relaxing massage. Reenergize in our WestinWORKOUT® Fitness Studio, hot tub, steam room and sauna. Settle into our spacious hotel rooms, casitas and suites, featuring Westin’s signature Heavenly® Bed, balconies or terraces and luxury amenities. Our seven restaurants and bars offer unique indoor and outdoor dining experiences. Our hotel showcases stylish event space, from ballrooms to meeting rooms. When you're ready to explore, TPC Scottsdale, WestWorld and Scottsdale Airport are a short drive away.