Lead Server

The Opportunity 

Delaware North Parks and Resorts is hiring a seasonal Lead Server to join our team at Peaks of Otter Lodge in Bedford, Virginia. This role requires excellent time management and guest services skills as well as the ability to effectively oversee the seamless operation of all front-of-house tasks.

Please note this is a tipped position, the hourly minimum pay listed doesn’t include any potential tipped earnings.

Pay

$9.50 - $9.50 / hourInformation on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer.

Benefits at Peaks of Otter

Enjoy a workplace with a view! Join our tight-knit team working together in the beautiful setting of the Blue Ridge Mountains located along Virginia's famed Skyline Drive on the shore of Lake Abbott. With easy access to hiking, tours, nature talks, and festivals, each day inspires in special places like this!

• Weekly pay
• Free shift meal
• Employee discounts - 30% off retail items
• Referral bonus – earn $200 for each eligible referral
• Training and development with opportunities for internal mobility and growth including the chance to work at our other locations nationwide

Note: Additional benefits including insurance and vacation are available for eligible year-round positions at other Delaware North properties

Responsibilities 

• Help with training and supervise servers, bartenders and document job performance.
• Ensures the restaurant is set up in a timely manner and appropriately stocked for the day's operations.
• Assists with closing down of restaurant, ensuring that all locations are cleaned, and team members follow closeout duties.
• Supervise and conduct pre-shift meetings with servers, bartenders, hosts, and food runners as needed.
• Ensure standards of sanitation and cleanliness are maintained throughout the bar, swing suites, and restaurant.
• Ensure inventory is accurately completed on time.
• Perform other duties as assigned.

Qualifications 

• Must have previous experience leading a team.
• Experienced working in front of a house in a restaurant.
• Able to successfully manage priorities, time, and team members.
• Must be able to pass ServeSafe alcohol training.
• Ability to work days, nights, and weekends as needed.
• No high school diploma or GED required.

Physical Requirements 

• Constant standing, walking, bending, reaching, and repetitive motions.  
• Ability to maneuver between tables and around corners.
• Ability to lift, balance and move large food trays, weighing up to 35 lbs.
• Visual acuity and hearing are sufficient to take orders and prepare checks.
• Ability to lift up to 50 pounds for set-up, service, and clean-up.
• Ability to stand or walk for the entire length of shift; may include walking up and down stairs.

Shift Details 

Day shiftEvening shiftHolidaysWeekends

Who We Are 

Peaks of Otter Lodge is located in the Blue Ridge Mountains one of the region's top hiking destinations.

At Delaware North, you’ll love where you work, who you work with, and how your day unfolds. Whether it’s in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there’s no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us.

Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.