45 West Orchard Park Drive
Greenville,
SC
29615
Full-Time
At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do!
We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that ‘feed your inner explorer’, we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright.
The Hilton Greenville is located off I-395, and 10 minutes from downtown Greenville. Greenville-Spartanburg International Airport is under 15 minutes from our door. The Hilton Greenville has 259 rooms, 20,000 sq. ft. of Meeting Space, and home of Cast Iron- Greenville which offers delicious takes on good southern favorites.
We are looking for our next great team member to join us on our Executive team. We are committed to providing you with:
The Hilton Greenville is seeking an experienced Director of Operations to join our team.
We are looking for an individual with a passion for guest service, a creative spirit, and drive for results. The Director of Operations will manage the day-to-day operation, in the rooms department, while contributing to the growth and development of our operations leaders. With the current demands of our property having a need for additional leadership presence on weekends and evenings, the expectation will be that this role’s primary schedule will cover these need times.
Ensures that all brand standards are being maintained in each area of the property.
Supporting the Management and Development of Departmental Teams
MANAGEMENT COMPETENCIES
identifying and evaluating alternatives and their implications before making decisions, and involving and gaining agreement from others when making key decisions.
Managing Execution
Building Relationships
consistent with the company’s service standards.
Generating Talent and Organizational Capability
Talent Management - Provides guidance and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives.
Learning and Applying Professional Expertise
Business Acumen - Understands and utilizes business information to manage everyday operations and generate innovative
solutions to approach team, business, and administrative challenges.
includes focusing on the small details of work activities and taking the necessary time to ensure that all the details of
completed work are correct and of high quality.
support successful operations of the overall property (e.g., Engineering/Maintenance, Event Management, Finance and
Security/Loss Prevention, Retail/Gift Shops, Spa, and Recreation/Health Club).
software, Internet browsers, etc.).
allows one to solve work-related issues.
words and sentences.
documents.
REQUIRED SKILLS AND ABILITIES:
Previous Hotel Management experience required. Must be available to work a flexible schedule to include nights, holidays and weekends.Brand experience strongly preferred. Must have the ability to communicate in English. Self-starting personality with an even disposition. Maintain a professional appearance and manner at all times. Can communicate well with guests. Must be willing to “pitch-in” and help co- workers with their job duties and be a team player. Climbing, reading, standing, walking and routinely lifting 25 lbs. to 50 lbs. Must be able to receive instructions and communicate progress of work assignments.
Prior Full Service Hotel Department Head management experience
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
We’re located off I-385, 10 minutes from downtown Greenville. Falls Park on the Reedy, the historic West End District, and The Peace Center are all less than five miles away. Greenville-Spartanburg International Airport is under 15 minutes from our door. Enjoy our restaurant, fitness center, and free parking.