Photo of The Westin Kansas City at Crown Center, Kansas City, MO

Host / Hostess

The Westin Kansas City at Crown Center

1 East Pershing Road
Kansas City, MO 64108

724 Room Hotel
Managed By Marriott International
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Full-Time

Additional Information

Part time, Evening Shift

Job Number

24074419

Job Category

Food and Beverage & Culinary

Location

The Westin Kansas City at Crown Center, 1 E Pershing Rd, Kansas City, Missouri, United States VIEW ON MAP

Schedule

Part-Time

Located Remotely?

N

Relocation?

N

Position Type

Non-Management

Position Summary

Greet guests and determine the number in their party. Seat guests by finding a clean, available table; pulling out chairs; placing clean/current menu in front of guest, etc. Guide guests through the dining rooms and provide any needed assistance. Move and arrange tables, chairs, and settings and organize seating for groups with special needs. Ensure place settings are appropriate and each guest has a napkin, clean silverware, and any other item that is part of the standard place setting. Check menus to ensure they are current, clean, plentiful, and wrinkle-free. Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures. Monitor dining rooms for seating availability, service, safety, and well being of guests.

Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education:                               High school diploma or G.E.D. equivalent.

Related Work Experience:      No related work experience.

Supervisory Experience:         No supervisory experience.

License or Certification:          None

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.



At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous.

Be

where you can do your best work,​

Begin

 your purpose, 

Belong

 to an amazing global​team, and 

Become

 the best version of you.
Posted April 27, 2024

The Westin Kansas City at Crown Center

A City Within A City

Located in the heart of downtown, The Westin Kansas City at Crown Center is encompassed by Hallmark's Crown Center. This city within a city offers guests 85 acres of shops, restaurants, and theatres—all of which can be accessed from within the hotel.

Around the Clock Rejuvenation

Begin your day with laps in the outdoor heated swimming pool before buckling down for business in our 53,873 square feet of meeting facilities. A whirlpool, sauna, and tennis courts fill your stay with activities to help you feel your best.

Mood Elevating Spaces

Our 724 spacious guest rooms and suites leave guests feeling amazingly refreshed. With our Westin Heavenly Bed®, High Speed Internet Access, and WestinWORKOUT® Rooms, we help guests stay fit, productive, and well-rested throughout their stay.