Assistant Banquet Manager
Full-Time
Under the direction of the Banquet Manager, the Assistant Banquet Manager supports in providing strategic leadership, guidance, and direction for banquet services inclusive of internal and external events. This position ensures guest and team member satisfaction while maintaining service excellence in alignment with Food & Beverage department standards and initiatives. The Assistant Banquet Manager oversees banquet team members as needed to ensure banquet events are executed successfully.
Essential Duties & Responsibilities
1. Manages the day-to-day operations of banquet services in accordance with established policies and procedures ensuring effective and efficient operations.
2. Ensures event details, staffing and menus are clearly communicated and orchestrated with the utmost efficiency.
3. Supports in the preparing, implementation, and compilation of data for strategic sales planning, monthly reports, annual goals and forecast; manages and reduces costs and maintains appropriate inventory. Supports in the development to build sales and profitability.
4. Assists in the ordering of needed supplies and uniforms. Monitors inventory and adjusts accordingly.
5. Oversees daily banquet shift operation and ensures compliance with all F&B policies, standards, and procedures.
6. Supervises staffing levels are correct to ensure that guest service, operational needs, and financial objectives are met.
7. Performs other duties as assigned to support efficient operation of department.
Supervisory Responsibilities
Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing, hiring and training employees; planning, assigning reviewing and directing work; evaluating and appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Makes hiring decisions and designs individual development plans with succession planning in mind for all key roles.
Education/Experience/Qualifications
Associates Degree in related field required.
Minimum of three (3) years of career experience in Banquet/Catering and/or Event Management in the hospitality industry required.
Minimum of two (2) years of a Supervisory Role or higher in Banquet/Catering and/or Event Management in the hospitality industry required.
Related, relevant, and/or direct experience may be considered in lieu of minimum educational requirements indicated above.
Strong leadership and people management skills required with good motivational and collaboration emphasis; communicates change effectively, overcomes resistance and builds commitment.
Ability to delegate, multi-task, lead and prioritize effectively in a dynamic, fast-paced environment with demonstrated organizational and time management skills.
Must maintain a strict level of confidentiality and act in a manner consistent with all legal and regulatory requirements and in compliance with relevant laws and regulations.
Must be personable and professional, capable of using caution and discretion in communication.
Certificates/Licenses/Registrations
At the discretion of the San Manuel Tribal Gaming Commission you may be required to obtain and maintain a gaming license.
A qualified candidate/employee must have a valid driver’s license with an acceptable driving record as determined by the company’s insurance carrier.
Must obtain and maintain a current Food Handler’s Card.
Must obtain and maintain a ServSafe certification within 90 days of employment.
Yaamava’ Resort and Casino at San Manuel will make reasonable accommodations in compliance with applicable law.
As one of the largest private employers in the Inland Empire, San Manuel deeply cares about the future, growth and well-being of its employees. Join our team today!
Yaamava’ Resort & Casino at San Manuel
Yaamava’ Resort & Casino at San Manuel is located just 60 minutes from downtown Los Angeles in the city of Highland, CA. It is one of the largest casinos on the West Coast, with 7,000 slot machines, 150 table games, and five high-limit rooms. We are one of the top 10 largest casino resorts in the US.
Guests enjoy sweeping views of the San Bernardino Mountains, live entertainment, and a full array of dining options, which include The Pines Modern Steakhouse, Hong Bao Kitchen, Serrano Vista Cafe, Rock & Brews, Chingon Kitchen, Big Mo’ Cafe, and 11 bars and lounges.
The Serrano Spa earned a Forbes Travel Guide Five-Star award, and The Pines Modern Steakhouse and Yaamava’ Resorteach earned a Forbes Travel Guide Four-Star award, with all three being the first in the Inland Empire to receive such designation. Yaamava' Resort and Casino at San Manuel also received two 2023 AAA Four Diamonds ratings for the new hotel and The Pines Modern Steakhouse.
The hotel is a 17-story tower with 432 guest rooms. Guests relax in an elevated pool with a bar and private cabanas, the lavish full-service Serrano spa and salon, a health and fitness center, a full array of dining options, multiple bars and lounges, and luxe retail shops.
Indian gaming in California is an exciting, thriving industry. Whether working on the casino floor or providing support to gaming operations as a “behind the scenes” employee, you can contribute to a dynamic and challenging business and have opportunities to learn and grow with the gaming industry.
At San Manuel, our team members define us. Working at San Manuel is more than just a job. It is a career that will help you grow into the successful professional you want to be.
Click here to see why you’ll want to work on our Team
Our benefits focus on five key areas of wellness - financial, emotional, physical, social, and occupational - because we know it takes more than a salary to thrive. The benefits under each category include everything from retirement, insurance and dental benefits to emotional wellness programs, home repair services, and much more.
