Beverage Supervisor
Full-Time
Under the direction of the Beverage Manager, the Beverage Supervisor is responsible for the efficient scheduling and oversight of subordinate employees to continuously improve the quantity and quality of work done up to our Yaamava’ Brand Standards and to ensure efficient and economical work operations. Area of responsibility is the beverage areas and assigned bars. Supervisory functions include a range of duties and responsibilities for planning, organizing, training, audits, and dealing effectively with employee-management concerns.
Essential Duties & Responsibilities
1. Assists with day-to-day operation of the Food and Beverage venues by ensuring the team delivers a best-in-class service to all guests while always following YRC service standards. Oversees all cash management and cash registers to ensure proper cash management practices and procedures are followed. Responsible for maintaining professional customer service standards as stated in our mission, vision and values contained in the Food & Beverage Departmental Handbook.
2. Prioritizes the training and understanding of team members in beverage preparation and service, responsible alcohol service, inventory control system, safe food handling, sanitation, and safety procedures; administers performance management and disciplinary actions as required. Ensures all beverage orders are served efficiently and in accordance with Yaamava’ Brand Service Standards and Health department regulations.
3. Determines materials, equipment, and facilities needed for efficient operations. Ensures all beverage inventory is purchased, received, rotated, stored, and issued in accordance with operational standards and processes to ensure cost and quality goals are met. Manages and expedites beverage product to receiving venues to ensure efficient flow of beverage production. Completes all inventory related audits and logs including usage, spillage and complimentary.
4. Ensures the cleanliness, organization & preparedness of immediate workspace & adjacent areas. Monitors and controls the sanitation of beverage venues to ensure a healthy and safe work environment to comply with YRC policies and procedures and quality service standards. Ensures all preventative maintenance and maintenance of beer systems, beer walk-in and bar equipment.
5. Works to achieve the objectives of company personnel programs and policies and effectively resolves complaints, grievances, and other matters involved in the day-to-day administration. Notifies superiors of any internal or external problems or concerns.
6. Collaborates with venue leadership to develop and execute department initiatives that build sales, profitability, and cost control. Ensure the communication and execution of department-wide fiscal and operational goals.
7. Performs other duties as assigned to ensure the efficient operation of the department.
Supervisory Responsibilities
Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning reviewing and directing work; evaluating and appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems internal and external.
Education/Experience/Qualifications
Associate’s degree in Food Service, Hospitality, Business Management or related field required.
Minimum two (2) years food and beverage supervisory/management experience in a high-volume venue with high quality food, extensive beverage offering, with a high energy atmosphere required.
Related, relevant, and/or direct experience may be considered in lieu of minimum educational requirements indicated above.
Must have a thorough understanding of local, state, and federal regulations for the sale and distribution of alcohol and cigarettes, as well as a thorough understanding of all San Manuel Gaming Commission Regulations and the California Department of Alcohol Beverage Control standards.
Intermediate Proficiency in Microsoft Office (Word, Excel and Outlook) desirable.
Must be self-motivated.
Strong initiative and solid judgment abilities/skills.
Must be able to work in a collaborative environment.
Certificates/Licenses/Registrations
At the discretion of the San Manuel Tribal Gaming Commission you may be required to obtain and maintain a gaming license.
A qualified candidate/employee must have a valid driver’s license with an acceptable driving record as determined by the company’s insurance carrier.
Must obtain and maintain a current RBS Certification, Food Handlers Card, or ServSafe certification before employment.
Yaamava’ Resort and Casino at San Manuel will make reasonable accommodations in compliance with applicable law.
As one of the largest private employers in the Inland Empire, San Manuel deeply cares about the future, growth and well-being of its employees. Join our team today!
Yaamava’ Resort & Casino at San Manuel
Yaamava’ Resort & Casino at San Manuel is located just 60 minutes from downtown Los Angeles in the city of Highland, CA. It is one of the largest casinos on the West Coast, with 7,000 slot machines, 150 table games, and five high-limit rooms. We are one of the top 10 largest casino resorts in the US.
Guests enjoy sweeping views of the San Bernardino Mountains, live entertainment, and a full array of dining options, which include The Pines Modern Steakhouse, Hong Bao Kitchen, Serrano Vista Cafe, Rock & Brews, Chingon Kitchen, Big Mo’ Cafe, and 11 bars and lounges.
The Serrano Spa earned a Forbes Travel Guide Five-Star award, and The Pines Modern Steakhouse and Yaamava’ Resorteach earned a Forbes Travel Guide Four-Star award, with all three being the first in the Inland Empire to receive such designation. Yaamava' Resort and Casino at San Manuel also received two 2023 AAA Four Diamonds ratings for the new hotel and The Pines Modern Steakhouse.
The hotel is a 17-story tower with 432 guest rooms. Guests relax in an elevated pool with a bar and private cabanas, the lavish full-service Serrano spa and salon, a health and fitness center, a full array of dining options, multiple bars and lounges, and luxe retail shops.
Indian gaming in California is an exciting, thriving industry. Whether working on the casino floor or providing support to gaming operations as a “behind the scenes” employee, you can contribute to a dynamic and challenging business and have opportunities to learn and grow with the gaming industry.
At San Manuel, our team members define us. Working at San Manuel is more than just a job. It is a career that will help you grow into the successful professional you want to be.
Click here to see why you’ll want to work on our Team
Our benefits focus on five key areas of wellness - financial, emotional, physical, social, and occupational - because we know it takes more than a salary to thrive. The benefits under each category include everything from retirement, insurance and dental benefits to emotional wellness programs, home repair services, and much more.
