If you are passionate about hospitality and going above and beyond to take care of your guests, this is the place for you; our goal is to make each and every one of our guests feel like they are at their home away from home!
3171 Parkway
Pigeon Forge,
TN
37863
401(k), 401(k) matching, Dental insurance, Employee discount, Health insurance, Health savings account, Paid time off and Vacation, Referral program, Vision insurance, Hilton Employee Travel Discounts
If you are passionate about hospitality and going above and beyond to take care of your guests, this is the place for you; our goal is to make each and every one of our guests feel like they are at their home away from home!
Full-Time
Operations Manager
We are currently looking to expand our Black Fox Family. If you are passionate about hospitality and going above and beyond to take care of your guests, this is the place for you; our goal is to make each and every one of our guests feel like they are at their home away from home! The main requirement in this position is friendliness. We are the first face and last face that our guests see, and we need to make a positive, lasting impression! In addition to being the smiling face of The Black Fox Lodge, you must be able to efficiently perform the duties of a guest service agent while in a sometimes fast paced environment and maintain a happy demeanor. Open availability is a must; however, we are more than willing to work with scheduling needs. In your role as a guest services agent here at the Black Fox Lodge you will be expected to perform sales and customer services functions related to guests, reservations, and revenue collection, in a manner that will ensure all Chartwell Hospitality guests receive a safe and secure place to stay with friendly and attentive service. We offer an inclusive culture here at The Black Fox and strive to make all of our employees feel valued and appreciated.
High School Diploma or equivalent
While performing the duties of this job, the employee is regularly required to stand; bend; walk; use hands or finger; or feel objects, tools or controls; lift boxes (up to 15 pounds); talk and hear. Vision abilities required by this job include close vision to a computer screen.
Enjoy views of the Smoky Mountains and Little Pigeon River from our family-friendly hotel, combining rustic Southern charm and modern style. Across from the LeConte Center in downtown Pigeon Forge, we're a three-mile drive from Dollywood. We have a seasonal outdoor pool with water fountain and slide, a patio with fire pit, and a restaurant with a full bar.