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VIP Table Runner

Hard Rock Hotel San Diego

207 Fifth Avenue
San Diego, CA 92101

420 Room Hotel
Managed By Evolution Hospitality
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Compensation: Starting at $17.35/hr, Full-Time

Job Summary

The VIP Table Runner is responsible for providing superior guest service. The ideal candidate loves making small talk while escorting our VIP guests to their designated tables and ensuring their time with us is outstanding. Service should be consistent with 4 Diamond Standard rating. All duties and assignments are to be performed according to departmental and Hard Rock company standards.

Responsibilities

Qualifications

  • High school diploma/GED preferred
  • Flexible schedule, particularly for weekend/evening shifts
  • 1+ years customer service experience, preferably in the hospitality industry
  • Ability to work 6+ hours on your feet at a time
  • Ability to lift 30 pounds when needed. 
  • Advanced time management experience
  • Friendly, open disposition
  • Team player who looks for ways to help out other employees whenever needed
  • Must be available to work holiday’s 
  • CA Responsible Beverage Server Certfication 

Job Responsibilities

  • Greet customers as soon as they walk through the door
  • Provide patrons with accurate wait-time estimates during busy periods
  • Maintain a neat, organized front-of-house environment
  • Seat guests and inform server of all needed information
  • Assist with opening/closing tasks and side work as needed
  • Learn beverage menu
  • Rotate seating between different sections to ensure even workloads for staff
  • Answer phones and schedule reservations with large parties
  • Take direction from, assist in any way operationally the Operational Managers, VIP Hosts and Podium Manager’s during all activations. 
Posted April 18, 2024

Hard Rock Hotel San Diego

CENTER STAGE IN DOWNTOWN SAN DIEGO

There's something electric about being in the middle of it all. Hard Rock Hotel San Diego puts you in the limelight with chic accommodations in the heart of downtown and the famed nightlife of the Gaslamp Quarter. Whether you're here to catch a game at PETCO Park (located just one block away) or attend a corporate event at the San Diego Convention Center (right across the street), we'll take you there.

But we're so much more than a typical hotel in San Diego. Our award-winning service and stunning event venues amp up any occasion, with group packages that make your attendees all VIPs. And you can live it up without ever leaving the hotel—try a jam session in your suite with our complimentary Sound of Your Stay® service, or mouthwatering sushi at world-famous Nobu, and rooftop cocktails at Float rooftop lounge or 207 bar. Indulge your body at our full-service Rock Spa, or free your mind with a stress-crushing workout in our 24-hour fitness center.

WHERE EVERY EMPLOYEE IS A ROCK STAR!

Come to Hard Rock Hotel San Diego for a career you'll love, with incredible employee benefits. Working with us is a total rock experience! If you're passionate about music, and even more passionate about VIP guest service, you belong on our team. This is no ordinary hotel, and we don't hire ordinary employees. Our staff is as excited about the Hard Rock Hotel experience as the guests, with a focus on attentive, detailed service. If you're ready for something extraordinary, check out our openings to see where Hard Rock Hotel San Diego can take you.

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