One Marriott Drive, Longboat Key
Longboat Key,
FL
34228
Full-Time
Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing, copying). Prepare sales-related documents throughout the sales process (e.g., proposals, contracts, or banquet event orders). Promote awareness of brand image internally and externally. Gather materials and assemble information packages (e.g., brochures, promotional materials). Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott. Enter, retrieve, reconcile, and verify information (e.g., commissions, leads, third parties) in software involved in the sales process. Answer guest questions about property facilities/services (e.g., hours of operation, rates and room types, packages, promotions, entertainment, restaurants, special events). Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests.
Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1-year of related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
Where the waters of the Gulf of Mexico meet the sky, and the white sands of one of the countrys best beaches meets the surf is The St. Regis Longboat Key, opening summer 2024. Nestled on Sarasota’s most coveted barrier island, experience the epitome of luxury at our pristine 18-acre resort, providing a refined elegance with exquisite design, legendary sunsets and unparalleled personalized services. Immerse yourself in the Florida lifestyle at our private beach, pools with personal cabanas, family-friendly winding waterway and our exclusive saltwater lagoon wildlife experience complete with resident Aldabra tortoises. Escape to the sanctuary of our world-class oceanfront spa featuring our vitality pools or one of the vibrant chef-driven dining outlets. Take in the dramatic ocean views from the private terraces of our rooms and suites with signature amenities and our St. Regis Butler Service. Discover the grandeur of the Astor Ballroom and manicured lawns for a cherished beachside wedding or meeting.